| "Having our furnace and air replaced was a great experience thanks to the courtesy and professional attitude of all involved. Thank you all!” |
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Thomas and Lori Smead - Medina, Ohio |
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| "On time, neat, explained features, demonstrated thermostat features." |
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James and Donna Szalay - Brunswick, Ohio |
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| "The installers were polite and respectful worked efficiently and professional.” |
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Marilyn Hershberger - Wadsworth, Ohio |
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| "Been dealing with Genes for many years and they have treated us super. Great Salesman Jim Eisenbrown! Doug and his helper did a nice job on my a/c!" |
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Nick & Joyce Griffor - Medina, Ohio |
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| "Thank you for being so nice to us. We have used you since we moved out here and have been well taken care of. When we had a gas problem called you we were well taken care of in a good time. Thank you!" |
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Robert and Nancy Giersz - Brunswick, Ohio |
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| "Was very happy they installed so quickly." |
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Betty Zdelar - Lodi, Ohio |
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| "Keith and Dennis spent a lot of time answering my questions and explaining my options without using a strong sales approach. The installers were very professional and clean in their work." |
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Greg Schnelzer - Wadsworth, Ohio |
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| "Jim has been a great help." |
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IIona Wenner - Medina, Ohio |
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| "I like the way your employees cover their shoes and show up on time." |
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Elsie Horesch - Brunswick, Ohio |
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| "Friendly on time and good cleanliness on job on the whole did a professional job and we are very satisified." |
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Rose and Ron Rickles - Medina, Ohio |
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| "Jeff was very knowledgeable and answered all my questions and concerns about your heat pump and furnace. Your workers that installed my furnace and heat pump did a good job and were nice also. Overall a job well done." |
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Jacqueline Yoder - Shreve, Ohio |
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| "Thank You! As always you have done a great job." |
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April Mather -Berea, Ohio |
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| "John and Cody did an excellent job. They were very professional in their manner. We were most impressed with their skill and work ethic. They were courteous and efficient. We would recommend you to anyone!" |
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Dominic and Thelma Lechiara - Ashland, Ohio |
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| "I have never had such excellent and friendly service before. I am completely happy and would recommend you to anyone!" |
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Carole Mackinnon - Seville, Ohio |
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| "Your maintenance/repairmen Josh and Jeff were excellent. Your estimator Jeff who wrote up the contract was friendly. Your furnace installers Brian and Nick were excellent. They were also very friendly and efficient." |
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Jerry Link - Medina, Ohio |
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| "Pleased with the explanation of what and how things were to be done. Furnace in back room is great-anxious to see how the new air conditioner works." |
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Jeff and Kyle Petras - Grafton, Ohio |
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| "Fast attention, good service, pleasant to work with. Laura in Customer Service is wonderful to deal with!" |
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Kathy Summers - Medina, Ohio |
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| "All your repair guys and installers were very nice and considerate and did a great job." |
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Stephen and Vicki Campbell - Strongsville, Ohio |
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| "Your techs are well trained and have done a fine job." |
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Jon Rickard - Lodi, Ohio |
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| "Salesperson came out Sat (heater broke) and on Monday a new one was installed! Quick, clean, neat service. Thank you very much for responding and leaving us with a brand new energy efficient gas heater. Your crews were very professional in appearance and work ethics!!!!" |
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John and Marie Hoffman - Brunswick, Ohio |
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| "Thank you for the prompt install!" |
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Richard and Linda Arter - Medina, Ohio |
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| "Pleasure to work with prompt on appointments and installation." |
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Christine Hanlon - Medina, Ohio |
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| "Very pleased with everyone I met. Installers were very professional and competent." |
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Michael and Pam Butcher - Medina, Ohio |
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| "Excellent Work!" |
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Monica and Phil Heath - Medina, Ohio |
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| "Excellent job-friendly and professional people and I LOVE MY NEW FURNACE!" |
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Elaine Taylor - Seville, Ohio |
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| "Everything has been smooth as can be on this whole process. Thank you!" |
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Bobby Tefs - Homerville, Ohio |
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| "Great Job!!! Good Crew!!!" |
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Scott and Sherry Davis - Medina, Ohio |
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| "Service employees were polite and on time very happy with the work they did. Thank you!" |
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Rick and Sherry Gaugler - Seville, Ohio |
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| "I was impressed by your personnels efficiency and especially the administrative help by Laura in Customer Service." |
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David Perry - Medina, Ohio |
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| "Doug and his partner were friendly, cleaned up after themselves, did a great professional job, my wife and I give them the highest rating possible." |
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Fred and Kathy Berry - Medina, Ohio |
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| "All your employees that I dealt with were very nice. From the salesman, repair person and the 2 installers. Neat apperance, friendly. I would refer Gene's to family and friends. Thank you for being there for us." |
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Gary Chesnik - Brunswick, Ohio |
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| "I can only say good things about the servicemen that came to my house. Namely Dan, Phil, Josh and Dennis and Jeff. They were friendly and polite and took their job very seriously. Laura in Customer Service that I talked to several times on the phone gets a A+ also. Thank you all. |
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Rose Banevich - Brunswick, Ohio |
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| "Your employee's tackled the job in a professinal manner, answered any questions I had, went over everything they did, and left my home with no mess! Thank you!" |
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Tim Mikulec - Brunswick, Ohio |
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| "Jim Eisenbrown Professional -Knowledge-Helpful in decision. Greg Fuson always a smile very helpful in making a decision on unit and installation-was at my house to oversee start up. The way I have been assisted and advised on my own repairs in the past by Greg and Earl made my decision to go ahead with purchase and installation." |
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Jim and Vicki Vallant - Homerville, Ohio |
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| "Your salesman worked on getting us the best product for our money. I know we can call with any questions anytime. Thanks for the great service!" |
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Raun and Debbie Koppp - Brunswick, Ohio |
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| "All technicans were knowledgeable and neat with their work." |
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Ben Heverly - Brunswick, Ohio |
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| "So glad we purchased the Maintenance Agreement on our new furnace. Jason just did our first inspection. He was very professional and took the time to answer our questions. You must have cornerd the market on great employees! It says a lot about your company. Thanks again Gene's." |
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Susan and Julius Farkas - Medina, Ohio |
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| "Everyone I dealt with at Gene's has been polite and friendly." |
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William Shields - Medina, Ohio |
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| "Excellent service-since furnance we had new a/c installed-We think the service people are extremely knowledgeable, helpful, and honest. Great Service!!!" |
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Paul and Lucy Conant - Medina, Ohio |
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| "We first used Gene's at our previous home in the 80's. We had the water heater replaced. We recently had some plumbing done by Gene's and when the heat pump stopped working the first place we called was Gene's! We like your company!!" |
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Clyde and Cheryl Ginther - Brunswick, Ohio |
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| "Performing service, setting the plan (between 12am and 3 am!!) and having new working furnace in place by call of business the same day!! !!Not bad!! Work is excellent!!! Appreciate loan of electric heaters." |
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Ross Brazee - Wooster, Ohio |
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| "We just want to thank the staff at Gene's for the GREAT service you provided. We were so impressed with your technician Josh and his great attitude. He really went that extra mile in pin pointing the furnace problem. Keith was a great sales person. He answered all of our questions and was not pushy. Bryan and Dan did a excellent job installing, and left everything neat and clean. Laura in customer service followed up with a courtesy call to ask us how our service was how our technican was etc. and and we couldn't believe how quickly a follow up call was made to us. The customer service at Gene's is outstanding. We are really enjoying the air conditioning especially with the 90 degree temperatures! To everyone at Gene's thank you again, and we look forward to many years of service from you. We would highly recommend you to anyone!!!!!!" |
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Julius and Susan Farkas - Medina, Ohio |
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| "Jim is fantastic-great follow up/cooperative. Your crew was great-worked diligently and professionally. We have nothing but positive commentary at this point! Excellent service!" |
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Gary and Gina Frederick - Seville, Ohio |
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| "Friendly polite, clean appearance. Careful with their work. Cleaned the work area before leaving each day. Very knowledgeable electrician Jeremiah." |
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Fred and Loretta Yergin - Lodi, Ohio |
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| "Jim, Dennis, Jason, Greg and all the installers and service technicians and staff at Gene's are GREAT! I have always been given EXCELLENT service and I just can't say enough about the service and staff at Gene's. Thanks for a GREAT job!" |
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Richard Courey - Homerville, Ohio |
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| "Thank you for such great service!" |
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Dr. Dan and Connie Cevasco - Westfield Center, Ohio |
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| "Very satisfield with Gene's. Never had a problem with service. Very reliable staff, very professional." |
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Betty and John Notarianni - Medina, Ohio |
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| "We've been very pleased both this time and also when the new furnace was installed in January. Knowledgeable, polite service and sales staff." |
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Lorraine Matt - Medina, Ohio |
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| "Work was completed in a timely manner and neatly." |
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Gene and Olga Galandiuk - Medina, Ohio |
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| "All the guys that have come through are very nice and very professional. And quick service! Always able to help us when we need it. Thanks Genes!" |
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George Michael and Monica Harper - Medina, Ohio |
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| "We have NEVER been dissatisfied with Gene's! We have been with you - probably around 25 years or more." |
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George and Ardith McCloy - North Royalton, Ohio |
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| "Installers were very professional and did a great job." |
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Joe and Cynthia Thompson - Amherst, Ohio |
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| "Pleased with the way the technian was very careful while moving the old furnace out and new furnace in. Took care to cover the carpeting etc." |
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Marilyn Hershberger - Wadsworth, Ohio |
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| "#1 I went with what I was sure of. Previous work and experience were deciding factors." |
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Ron Runion - Wellington, Ohio |
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| "You did a professional job in a short time as promised. Thank you." |
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Sani Sobky - Bruswick, Ohio |
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| "Dan and Brian are super employees - They worked hard and diligently and efficiently. They were courteous and explained any questions that we had. We have never seen better workers! They obviously value and appreciate their jobs and deserve to be commended for their work. They are a good reflection to Gene's. Thank you." |
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William and Janet Grimsley - Homerville, Ohio |
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| "Great job in emergency situation". |
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Matt Rospoli - Brook Park, Ohio |
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| "Excellent work by your employee who installed our water heater. Did not leave a mess and performed a very clean install.." |
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Danny Lewis - Medina, Ohio |
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| "The install crew were great!" |
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Terry Kocsis - North Ridgeville, Ohio |
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| "Thank you so much for giving us a big helping hand in order to get heat and hot water into my sister's family home. Gene's you have great guys working for you. Thank you again-Thanks just doesn't seem to be enough to say for your help and good work done. We are happy to be a Gene's customer!" |
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Martin and Mary Polakowski - Valley City, Ohio |
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| "Our new system is great. It runs so quiet and also our gas bill has gone down. Gene's did a great job!" |
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Mary Jane and Stephen Delap - Medina, Ohio |
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| "We've used Gene's Refrigeration before in other homes. We wouldn't use anyone else! You do such a professional job; the men are so polite and nice. You don't find that just anywhere. We're so pleased and satisfied with Gene's Refrigeration! |
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Jim and Penny Cantrell - Seville, Ohio |
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| "Very satisfied with the service. Prompt, friendly and very knowledgeable. Will recommend your company to others." |
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Jeffrey Lynch - Grafton, Ohio |
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| "Gene's was able to install a new furnace the next day for us. They supplied space heaters until the job was complete. The gentlemen were friendly and cleaned up everything upon completion." |
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Amy Petkovich, Dixon Engineering - Medina, Ohio |
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| "From our first call till installation was complete, everyone connected with Gene's was helpful and informative." |
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Richard Gray - Medina, Ohio |
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| "Nice work-Saved 50% first month on electric bill." |
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Bob Wissinger - Brunswick, Ohio |
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| "For all the years that we have used Gene's to service our heating and cooling equipment, we have found all the employees to be very professional and courteous." |
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Frank and Barb Wszelaki - Seville, Ohio |
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| "New Furance is Fantastic! Uses 1/2 the propane with a very even heat! The installation of the cold air returns was well engineered!" |
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Nancy and Terry Leahy - Litchfield, Ohio |
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| "Everyone we dealt with were very nice. They did a great job we would recommend you to anyone! Thank you again for a Great Job!" |
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Donna Turner - Hinckley, Ohio |
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| "Very Professional, Excellent job in a timely manner." |
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Chris Petersen - Medina, Ohio |
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| "Service was great" Thanks for a great job!" |
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Richard Courey - Homerville, Ohio |
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| "We can't say enough on what a great job your crew did. They were prompt, informative, polite, and neat. They explained everything they were doing and any problems they may encounter. They were professional and cleaned up everything before they left each day. Although the job took a little longer they never rushed and the quality of the work was perfect. Thank you again, the representatives from your company are great! We won't hesitate to call you for any future needs. we always say good things about Gene's". |
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Dale and Donna Mack - Brunswick, Ohio |
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| "Gene's is the only company we think of for heating/cooling. The service is outstanding. The personnel are friendly, prompt and professional. We would highly recommend Gene's to anyone." |
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Kirk and Lisa Dubois - Medina, Ohio |
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| "You operate a very impressive company. I am thankful for my brother-in-law referring you to me. Thank You!" |
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Marilyn Sparks - Wellington, Ohio |
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