Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical is a family-owned and operated company that proudly serves Medina, OH, and the surrounding area. Homes and businesses trust us with their comfort because of our flat-rate, straightforward pricing, dedicated customer service, and 100% satisfaction guarantee.
Company History
Our founder, Ralph “Gene” Tolliver, started the company in 1959 from his own home. Using his decades-long industry experience, he slowly built a reputation for tailored solutions that exceed customer expectations.
He soon relocated his place of business in 1985, and we have since expanded to accommodate the growing team. The next generation of the Tolliver family has continued Gene’s legacy. Everyone in our team is an expert in their field, and they work hard to keep our customers comfortable all year long.
Mission Statement
Our commitment to excellence has earned us the trust of our customers, and we work hard every day to keep it. We provide the best possible experience for our clients. From our first consultation, until the job is completed, you can expect quality artistry and customer service that is second-to-none.
Why Choose Us
There are many contractors to choose from, but not all are created equal. When you work with us, you can expect:
- Experienced professionals: Our licensed, bonded, insured technicians are NATE-certified, BBB Accredited, and Carrier Factory Authorized, so you can be sure you’re working with the best in the business.
- Superior customer service: We understand that your time is valuable, so we offer convenient appointment times and 24/7 emergency service with no overtime charges.
- Comprehensive maintenance plans: We offer a variety of annual maintenance plans to keep your systems running smoothly all year long.
- No surprises pricing: We believe in honest, upfront pricing, so you’ll never have to worry about hidden fees or unexpected charges. We even offer free estimates on equipment replacements and financing, available with approved credit.
- 100% satisfaction guarantee: We’re not happy unless you are, so we’ll make it right if you’re not satisfied with our work.
