Reviews

Click here to watch this Gene's video testimonial for heating repair in Medina!


“We have been customers for years, the employees are all patient with us older people. They come out when we have questions and repeat the answers.”
- Mel N.

“Ryan Toledo was our maintenence man today and did an excellant job explaining some of the things we were confused about. He replaced our furnace filter and took his time explaining how to adjust humidty in our home for the different seasons with my husband. He was polite and very knowledgeable. He gets a 5 star review from us.”

- Joanne F.

“I have used Genes to replace my heating, air conditioning, and hot water tank over the last three years and had several different technicians do the work and been very pleased with everyone of them. They are prompt and informative , professional and you’re dealing with local people that are not pushing to make a sale!”

- Donald K.

“Joey to the rescue. Last Sunday, I had a pipe break in my bathroom. I went down to turn off the water to the house, and that valve was frozen. After finally getting the water turned off at the street, I called Genes and they sent Joey out to help. What a great guy. He was here for almost 5 hrs. and replaced my main shut off and fixed the pipe in my bathroom. I thought the bill was reasonable for a Sunday emergency call. Joey was the bright spot of the day. Thank you again, sir!”

- Eric C.

“Heat pump and gas furnace installed last year and had Gene's come out to do the yearly cleaning/inspection. Ryan Toledo was the service tech for Gene's.
Ryan did a great job. As he went through all the scheduled maintenance items he explained each to me and why Gene's does what they do. Ryan kept everything very clean while working, to include not tracking in mud on his shoes. Through our conversation, Ryan told us about the maintenance program they offer with several discounts included and we did purchase one that fit our needs. Having your furnace and heat pump cleaned and inspected is not something everyone schedules on their own ( I don't) so it's nice to have it done for you to help prevent failures with your system when it's needed the most..”

- Bruce W.

“Been using Gene's for @ 10 years now for a gas furnace and plumbing. Service is always prompt, professional and friendly. Latest shout out to Dominic for a maintenance visit.
Would recommend Gene's to anyone.”

- Toni P.

“Mike and Dillon came and cleaned my duct work. Very professional and courteous. Asked if I had any questions a couple of times. Very pleased with their work. Really good experience.”

- Michael L.

“I inadvertently hit submit before I was finished. This was about Joey the plumber. I did have him install the Halo Ion device. Really good experience with Joey. Thank you!”

- Michael L.

Need HVAC Service?

Contact the experts at Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical.

Call us at 330-238-8441!