Reviews

Click here to watch this Gene's video testimonial for heating repair in Medina!


“Paul came out and serviced our AC! He was knowledgeable- friendly- professional and he loved my dog! lol that is huge in a household! Thank
You Genes for giving my family 23 years plus of great service and keeping our home running smoothly in all 4 seasons !”

- William C.

“Gene’s Refrigeration is an excellent company and highly recommended. Our last hot water heater (Bradford White) lasted 16 years and was originally installed by Genes’s in 2008. When it came time for replacement due to a slow leak, Gene’s responded with a callback very quickly on a Sunday. Everyone we talked to were extremely polite and professional. Jeff contacted us that same day to quote the replacement and gave us several options (tank vs. tankless, electric vs. gas, etc.). They were able to get us into the schedule the next day. Jeff did a great job with the installation – he made sure that everything was working as expected and was very careful throughout to ensure nothing was damaged as he navigated our finished basement. We would definitely use this company again when in need of service or replacement.”

- Stephen O.

“Our old AC needed replacing. Paul S and Dylan B came in, removed the old and installed the new. They were friendly, respectful of our property and surroundings, and did a good job. They kept at it until they were done. They also gave us a few laughs along the way. Good job, guys.”

- Harv C.

“We had a hot water tank replaced with a tankless hot water heater. The service technicians were very knowledgeable. They did a top rate job on installation & left the area very clean. We were very pleased with their work and we love our new system! Thankyou !!”

- Di P.

“We have been with Genes since 2001– can’t say enough about these guys! Always professional- knowledgeable- friendly and efficient !!😊Paul came out this week to service our AC- excellent job! Thank you !!”

- Billie C.

“Plumber Chris evaluated and replaced both the garage faucet and the outdoor faucet in my home. Both were over 20 years old with usage problems: dripping, leaking, spraying water. He explained his work, got my approval as he progressed, and tested everything out after completion. I am pleased either the outcome and appreciate his courtesy and professionalism.”

- Carol J.

“I was recommending to this company, and was so happy i called. The work was done in a very timely manner. Chris was very thorough and went above and beyond my expectations. I would recommend this company to everyone.”

- Toni S.

“After 24 years, our furnace died on us 4 days before we were to host for Easter dinner. Gene's had serviced our furnace once a few years back, so I called them (their card was attached to the furnace – smart move!).
Replacing a furnace is never "fun" but the people at Gene's explained things completely and assured us that they could move their schedule around to get us back up and running before Easter. In reality, it was less than 36 hours after our initial call!
Everything went off like clockwork. The installers showed up on time and were respectful of our property.
We elected to have them replace our central air as well since it was only a matter of time before that 24 year old unit expired as well. They worked with us to bundle everything and save as much money as possible, given the circumstances.
I highly recommend this company.”

- Joseph D.
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Need HVAC Service?

Contact the experts at Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical.

Call us at 330-238-8441!