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Google Rating
4.8
Based on 1849 reviews
Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical
4.8
Rick Brown
1726539680
Josh was extremely professional and knowledgeable! Send him out every time please!we love him!
Todd Lewis
1726528270
Dom was excellent...very knowledgeable and thorough about your products and programs!
Gino Montemarano
1726517189
They came in put the new AC in and left great job 👍 no problem kind expensive but like everything else!!
Al Baur
1726512687
Very friendly, Professional and got the job done , No one could fix our problem for a year and a half. Very pleased. We will definitely deal with Genes plumbing and heating from now on .Thank you so much ☺️
Merri Williams
1726510536
Chris M. was great! Friendly, professional, worked quickly to find the problem and he was on time. Glad I called Gene's.
gbielik
1726504733
Brian did a great job installing our new furnace. The installation was much faster than I expected and he did a good job of explaining the features of the furnace when he was finished
Katie Hale
1726318342
DJ did a great job with our HVAC maintenance. He was very knowledgeable and took time to answer questions.
Angela Shell
1726269563
Ryan T is the BEST. I have been a customer for a long time. He goes above and beyond. Very friendly , great customer service. My favorite technican :)
Jim Spindler
1726258776
Chris was friendly, professional, knew his product well and made things easy to understand. I had a sense about Chris that this is a man I can trust. - Jim spindler
Janet Keffer
1726256206
Ryan and company was at the 🏠 today to service my AC was very nice and did a great job now my daughter will stay 😎 this summer
Patrick Sandy
1726239287
Josh “JJ” was fantastic. Very polite and knowledgeable. He worked efficiently and answered all of our questions. He also provided some helpful recommendations which we will be following up with Gene’s to implement. Thanks again.
Leanne Rahija
1726104080
Dom was great, showed up the same day and did a lot of troubleshooting to find the issue. Fixed the issue and was extremely friendly and helpful
Kimberly Burns
1726091274
DJ came over to the house and got my air conditioning up and running in a matter of minutes. Told us what wrong with our unit. He was extremely polite, professional and knowledgeable, now we know what we thought, our unit was installed improperly from another company. He gave us some solutions and advised us of possible alternatives and took great care and patience with us. . It’s nice to have a professional and honest person in your house. Thank you DJ! We appreciate you!Update: DJ came back to the house today, it was a scheduled visit. He came back to go over our 7 year old furnace with a fine tooth comb. The problem was that we went with another company to get our furnace and our air conditioner. The guy who sold us our equipment, ended his life right after. The things that were promised when we purchased it was never put in the final contract he said he had to go write it up, at the office. New addition vents no new ductwork. DJ showed us how there is corrosion in our furnace, he showed us how everything is rusting. So he worked up a quote doing everything we wanted in the first place that the other company said that they could not do. Our basement is damp has been since we bought the house. We got financed right here on our front porch, he showed us the quotes on several different options. All new ductwork some new additional vents, the furnace is going to be hung from the floor joists in the basement away from the water that drains in when it rains. And we are now able to move the air conditioner to the other side of the house tucked away nicely not by the driveway. We have a driveway that is up hill and we were always afraid that coming up the driveway in the winter sliding into the air conditioner. He is able to do everything that we wanted, and we got the actual quote emailed as soon as we chose it option we wanted. Everything was done professionally and I cannot wait until it’s completed. Again I can’t thank you enough for all your honesty DJ, it has been a total pleasure working with you.
Laura Lewarchick
1726078191
Very professional. Made sure we understood what was done and answered any questions.
John T. Bertosa
1726070485
Dom was both knowledgeable and friendly. He took the time to explain exactly what he was doing and the condition of our furnace. Great service! Would definitely call Gene’s again.
Bill McClelland
1725988687
All the Techs and office staff are great! I have used them for HVAC and Plumbing for years now. I have never been disappointed. Always very courteous and do a good job.
Ryan Lewis
1725978595
On time. Fast. Professional. Very friendly. Good explanation on accessories to help protect unit.
Ruth Casada
1725924680
The only concern was that our old filter was installed into the new system. I’m not sure if Gene’s supplies the first filter or not, but I would think a company that includes a warranty would install a new filter with a new install. The issue may have involved a team of people not fully understanding what task each person has done. Other than that, he was excellent to work with.Following up on response from owner: The upper air conditioner did not have a washable filter an no filter was put in with install. The lower system’s reusable filter was most definitely not cleaned out before putting in the new unit. As far as opting out of the EZ system, we were told the filter would be changed by technician in one year, and we decided on continued service at that time.
Jeff Weatherholt
1725916237
Paul and Joshua were on time and very efficient. Excellent customer service and quality of work!!
Julie Zeih
1725904730
Gene's technician came out on a cold Thursday night and made atemporary repair that allowed us to keep the furnace running untilthe new parts could be ordered and installed. Great job!
gary novak
1725892068
Matt and the whole team at Gene's always provide top notch service! I have used Gene's exclusively for more than 20 years. You can't go wrong with Gene's!
John Messina
1725657395
Service was timely, professional. Josh did a great job working with me on options for the short term and replacement cost.
Donna Szalay
1725642485
We had a hose bib pipe leak in our garage. Gene’s was out to replace it within a few hours. Very satisfied with them & highly recommend.
No Name
1725566004
Brian did an awesome job with installation. Very professional and informative. I highly recommend!Ronald and Carmilla Thornton
Chris Bowman
1725557866
DJ was very knowledgeable and extremely fast .. showed him to my ac / furnace he tested the motherboard diagnosed the problem ( blower motor module ) and suggested the best and most inexpensive fix without knowing that one of his competitors told my fiancé she had to replace the whole furnace (5000$)the day prior . I would suggest genes to everyone but more so I’d request and suggest Dj!! Dude seriously got after it and did not try to screw me
Sheila Leach
1725550184
Brian, Paul and their team were amazing during the removal and install of 2 new a/c and furnace units. They answered all of my questions and were very professional. Thank you, Gene's!
Carol Johnson
1725476126
Thanks to Joey, the garbage disposal and the upstairs toilet are both working! He was professional, efficient, and answered questions I had.
Thomas Perrino
1725469195
Ryan is very professional and knowledgeable. He helped us understand what was needed and why. Great to work with a local company that does what they say they are going to do! Highly recommend
Craig Gifford
1725390175
Ryan did an excellent job servicing my furnace and making sure it's ready to go for the winter. He was very professional, thorough and prompt. I would definitely recommend Gene's Refrigeration.
John Hostetler
1725363134
My air conditioner compressor was not coming on and blowing warm air. I called Gene's at 7am and Chris showed up at 9am. He quickly found the problem, a start capacitor, and took the time to explain it was under sized and replaced it with a new one along with a boost capacitor to prevent the problem occurring again.He did a great job and would recommend Gene's for any HVAC problems. I love it when a professional shows up and knows what is going on.Thank you...John
Rebecca Conner
1725210603
Chris was very professional and was able to get my AC up and running I look forward to getting my new Furnace and AC unit soon thank you so much very good job!
