About Us

Five of Gene's service trucks parked in front of office.

Are you looking for a veteran contractor to provide home services in the Medina or Northeast Ohio area? Call Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical for top-quality services.

Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical is a family-owned and operated company that proudly serves Medina, OH, and the surrounding area. Homes and businesses trust us with their comfort because of our flat-rate, straightforward pricing, dedication to customer service, and 100% satisfaction guarantee.

Company History

Our founder, Ralph “Gene” Tolliver, started the company in 1959 from his home. Using his decades-long industry experience, he slowly built a reputation for tailored solutions that exceed customer expectations.

He soon relocated his place of business in 1985, and we have since expanded to accommodate our growing team. The next generation of the Tolliver family has continued Gene’s legacy. Everyone on our team is an expert in their field, and they work hard to keep our customers comfortable all year long.

Mission Statement

Our commitment to excellence has earned us the trust of our customers, and we work hard every day to keep it. We provide the best possible experience for our clients. From our first consultation all the way to the job’s completion, you can expect quality artistry and customer service that is second to none.

Why Choose Us

There are many contractors to choose from, but not all are created equal. When you work with us, you can expect:

  • EXPERIENCED PROFESSIONALS: Our licensed, bonded, and insured technicians are NATE-certified, BBB Accredited, and Carrier Factory Authorized, so you can be sure you’re working with the best in the business.
  • SUPERIOR CUSTOMER SERVICE: We understand that your time is valuable, so we offer convenient appointment times and 24/7 emergency services with no overtime charges.
  • COMPREHENSIVE MAINTENANCE PLANS: We offer a variety of annual maintenance plans to keep your systems running smoothly all year long.
  • NO SURPRISE PRICING: We believe in honest, upfront pricing, so you’ll never have to worry about hidden fees or unexpected charges. We even offer free estimates on equipment replacements and financing that is available with approved credit.
  • 100% SATISFACTION GUARANTEE: We’re not happy unless you are, so we’ll make it right if you’re not satisfied with our work.

Let Us Provide the Home Solutions You Need

If you want to discuss any of your heating, cooling, plumbing, or electrical needs and concerns for your Medina, OH, home, contact us today. Our Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical professionals look forward to serving you! Call 330-238-8441 or request service online today.

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Need HVAC Service?

Contact the experts at Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical.

Call us at 330-238-8441!

REQUEST SERVICE