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Click here to watch this Gene's video testimonial for heating repair in Medina!
“DJ came by and helped us find the underlying issue with our current system, which unfortunately did result in the need for a new HVAC system. He was very professional, was willing to accommodate a second visit and gave us a great deal on the new system. Very happy with the service.”
“Service person was most courteous and knowledgeable.”
“Jeff was such a blessing. He was experienced and knowledgeable and helped calm me down while I was in panic mode. I can't say enough nice things about how wonderful Gene's has been servicing, repairing and replacing. Thank you Jeff for making me giggle and calming me down. Thank you for ALL your help.”
“MY TUB BACKED UP on a Saturday night ! I tired a couple of things that I thought might help, but to no avail. I was so very upset, as I don’t have a plumber. I called Gene’s and Joey came out RIGHT AWAY. He was able to correct the issue and get our tub back to tip top shape. What a really nice guy, and what a great company. You now have a new customer!”
“Air conditioning was not working, was able to get service the same day I called. Tech was on time, figured out the problem, had the parts I needed and was done quickly.
Very much appreciate the good service, and knowledge the tech had. He did a great job, was very respectful and kind.”
“Was most courteous and thoughtful. Explained what he did and why. He is welcome anytime.”
“I had a very positive experience with DJ both times he was at my home. He was very professional, respectful, knowledgeable, and took pride in his work! He did a good job explaining the issues with my air conditioner. I also had a positive experience on the phone with Heather and Christie in the office. They were patient with me in explaining the cost for my repairs. These three employees are a fine representation of the company.”
“Extremely satisfied with Gene's and their excellent service. The professionalism in dealing with their employees, from the initial service
call to the installation team and office staff made me confident that everything was done right.”