Reviews
Click here to watch this Gene's video testimonial for heating repair in Medina!
“Our old AC needed replacing. Paul S and Dylan B came in, removed the old and installed the new. They were friendly, respectful of our property and surroundings, and did a good job. They kept at it until they were done. They also gave us a few laughs along the way. Good job, guys.”
“We had a hot water tank replaced with a tankless hot water heater. The service technicians were very knowledgeable. They did a top rate job on installation & left the area very clean. We were very pleased with their work and we love our new system! Thankyou !!”
“We have been with Genes since 2001– can’t say enough about these guys! Always professional- knowledgeable- friendly and efficient !!😊Paul came out this week to service our AC- excellent job! Thank you !!”
“Plumber Chris evaluated and replaced both the garage faucet and the outdoor faucet in my home. Both were over 20 years old with usage problems: dripping, leaking, spraying water. He explained his work, got my approval as he progressed, and tested everything out after completion. I am pleased either the outcome and appreciate his courtesy and professionalism.”
“I was recommending to this company, and was so happy i called. The work was done in a very timely manner. Chris was very thorough and went above and beyond my expectations. I would recommend this company to everyone.”
“Your Tech was great very satisfied with the job he did.Glad I called your company.J”
“After 24 years, our furnace died on us 4 days before we were to host for Easter dinner. Gene's had serviced our furnace once a few years back, so I called them (their card was attached to the furnace – smart move!).
Replacing a furnace is never "fun" but the people at Gene's explained things completely and assured us that they could move their schedule around to get us back up and running before Easter. In reality, it was less than 36 hours after our initial call!
Everything went off like clockwork. The installers showed up on time and were respectful of our property.
We elected to have them replace our central air as well since it was only a matter of time before that 24 year old unit expired as well. They worked with us to bundle everything and save as much money as possible, given the circumstances.
I highly recommend this company.”
“JJ called to inform me when he would arrive. He assessed the issues he would need to address with my furnace check and got to work. While completing the service he took the extra time to change my furnace filter. He was friendly and answered all my questions.”