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Google Rating

4.8

Based on 2195 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1747429369

Excellent service. Chris was in site and on time. I found him to be very thorough and super efficient. I would recommend Chris and Gene’s - 100%

1747426639

The team at Genes is the way to go if you need help with your hvac or plumbing needs. They respect your property like it was their own and the service is the best. The team is always polite and professional and best of all they know what they are doing. You trust them. Joey and Anthony make a great team. They came out to help me with a failing pump and long story short went above and beyond. Genes is the only way to go.

1747420561

DJ was a pleasure to work with. We have an older AC unit and he was very knowledgeable and gave great recommendations.

1747402399

Plumber replaced two bathroom faucets. He called before showing up and did a great job. Very friendly.

1747324097

They did an excellent job for me and my mom!
Good job Chris!

1747320610

We are loyal customers of Gene’s, and the HVAC system they installed years ago has had no problems. DJ Carlson is an excellent service specialist. He knows his business inside out, is polite, friendly, neat, and he really goes the extra mile when servicing the system. Ask for DJ!

1747315097

Great mechanics

1747253269

1747238253

Nice and knowledgeable young guy!

1747237154

Alana was very professional and has a great personality. So glad she was my service person today.. Give her 2 thumbs up!!!

1747160105

Jeff was a very knowledgeable plumber . Problem explained very well with expertise service on work . Highly recommend this company .

Jacquelyn LaFond

1747138992

We used Genes for the home duct cleaning service. Very happy with the service and results. Highly recommend!

1747089964

Excellent quality service
DJ(service tech)was extremely knowledgeable and helpful.He really took time to explain everything in the detail.
Looking forward to further assistance by DJ and Gene’s Refrigeration services.

Marla Czalkiewicz

1746968596

Never called back to give us quote called several times

1746817539

Jeff and his partner did an amazing job. They went above and beyond to fix my plumbing. I will definitely contact Gene's if I have any plumbing issues in the future!!!

1746802592

I have a tankless hot water heater and required service on a maintenance level. I called Jean refrigeration last year and made an appointment for this time this year. This is how I met Chris and Dominic of jeans refrigeration. Their customer service skills were excellent. They looked at my system told me exactly what they would be doing and in fact caught a code violation that was overlooked by the builder. This was remedied later due to their keen eyes. Also, Chris was able to improve the water pressure by a turn of a valve I was unaware of at the time. I was also informed about a product that they offered to help the maintenance on a yearly basis to be less frequent and less clogging to the tankless water system. It’s not only gave me better piece of mine, but also knew that I could count on being informed and realize that Jean’s refrigeration and the representatives Chris and Dominic knew exactly what they were doing. I highly recommend them. They are local in the Medina area and I feel that Chris and Dominic‘s service and customer service was second and none.

1746799495

Very professional

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

1746455527

On time, efficient & professional. Would recommend the tech & company.

1746372426

1746361360

Doreen Howley Slykhuis

1746307140

Had great service from sales team to technicians.

1746299307

Early Saturday morning about 4am after realizing a power outage also discovered my toilet valve was no longer working and was overflowing from the tank onto the floor. To my dismay a plumber I have used on occasion was not answering their phone. I looked on google and the first two phone numbers stated they would not be able to get to me until Monday. I then contacted Gene’s and was informed would have someone call me today. Jeff was knowledgeable and , helpful with some until he could arrive things to do. Also followed up again when he was on the way. I definitely am a customer for life and will be advising friends and family to utilize their service

1746149128

So responsive, on time, thorough, and knowledgeable!

1746123679

Very kind and professional workers. They showed me a potential problem that I didn't even know I had.

Debbie Garofalo

1746019258

I had a routine maintenance inspection today on my furnace and Paul was very professional, knowledgeable , and efficient !

1745954276

Fast to come out for the repair. Quickly diagnosed the problem and explained solution. Fair pricing. Will use again. Highly recommended.

1745858176

Always professional and pleasantly courteous.

Adrienne Veverka

1745681819

Matt B. was amazing at providing us with great customer service and going above and beyond getting the best price..

3 young technicians came out from Gene’s Refrigeration did a great job replacing the furnace and AC unit and installed a humidifier all in 8 hours and never even saw them have lunch! Also, they cleaned up after themselves. WOW!

It's a shame though a BRAND NEW Carrier thermostat out of the box that didn't work! They hooked up a temporary one, until a compatible one arrives and can be installed.

1745612557

1745612404

Melissa Santiago

1745601528

Josh G and Paul are hands down the best! They were kind professional, efficient and very informative! I totally recommend them!

1745587285

95% of the time we have always had good service from Gene's Refrigeration. Minus a couple of incidents we have always had knowledgeable, courteous and dedicated people help us with our Heating and Air Conditioning.

Today we had Ryan Toledo. Courteous, kind and efficient. (09/25/2023)

Made appropriate recommendations. Chose the repair we could afford, but will consider other suggestions he made at a later date.

Might request him for future checkups or repairs.

1745510109

Had a great experience with Genes. We had our sink back up and they were able to get us in the same day. The technician was super friendly, professional, and knocked out our issue in no time. I highly recommend their services and if we have any future issues they will be the ones we call!

Steve Worthington

1745429220

Dan is a great representative for your company. He was friendly and patient. He took the time to answer my questions thoroughly . You guys have a great team👍👍

1745369371

did a great job and explained things to us very well

1745358274

Some of the vents were placed back in backwards and closed. A little bit of a mess left in the bathroom.

1745325138

1745276026

1745265787

curtis gradolph

1744822370

Request Service

Plumbing
Heating
Air Conditioning
Indoor Air Quality
Electrical
Products
Specials
Careers
Company

Air Conditioning Repair in Medina, OH, Heating 44256

May 14, 2025

“The tech came out very promptly and made the repair the first time.”

– Bob B.

« Water Heaters Replacement in Medina, OH, Plumbing 44256 » Air Conditioning Maintenance in Litchfield, OH 44253

If you are experiencing an emergency or need assistance, please call 330-238-8441, email communications are only seen during normal business hours (8:00AM-5:00PM Monday-Friday).

6222 Norwalk Road, Medina, OH 44256

We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 2195 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1747429369

Excellent service. Chris was in site and on time. I found him to be very thorough and super efficient. I would recommend Chris and Gene’s - 100%

1747426639

The team at Genes is the way to go if you need help with your hvac or plumbing needs. They respect your property like it was their own and the service is the best. The team is always polite and professional and best of all they know what they are doing. You trust them. Joey and Anthony make a great team. They came out to help me with a failing pump and long story short went above and beyond. Genes is the only way to go.

1747420561

DJ was a pleasure to work with. We have an older AC unit and he was very knowledgeable and gave great recommendations.

1747402399

Plumber replaced two bathroom faucets. He called before showing up and did a great job. Very friendly.

1747324097

They did an excellent job for me and my mom!
Good job Chris!

1747320610

We are loyal customers of Gene’s, and the HVAC system they installed years ago has had no problems. DJ Carlson is an excellent service specialist. He knows his business inside out, is polite, friendly, neat, and he really goes the extra mile when servicing the system. Ask for DJ!

1747315097

Great mechanics

1747253269

1747238253

Nice and knowledgeable young guy!

1747237154

Alana was very professional and has a great personality. So glad she was my service person today.. Give her 2 thumbs up!!!

1747160105

Jeff was a very knowledgeable plumber . Problem explained very well with expertise service on work . Highly recommend this company .

Jacquelyn LaFond

1747138992

We used Genes for the home duct cleaning service. Very happy with the service and results. Highly recommend!

1747089964

Excellent quality service
DJ(service tech)was extremely knowledgeable and helpful.He really took time to explain everything in the detail.
Looking forward to further assistance by DJ and Gene’s Refrigeration services.

Marla Czalkiewicz

1746968596

Never called back to give us quote called several times

1746817539

Jeff and his partner did an amazing job. They went above and beyond to fix my plumbing. I will definitely contact Gene's if I have any plumbing issues in the future!!!

1746802592

I have a tankless hot water heater and required service on a maintenance level. I called Jean refrigeration last year and made an appointment for this time this year. This is how I met Chris and Dominic of jeans refrigeration. Their customer service skills were excellent. They looked at my system told me exactly what they would be doing and in fact caught a code violation that was overlooked by the builder. This was remedied later due to their keen eyes. Also, Chris was able to improve the water pressure by a turn of a valve I was unaware of at the time. I was also informed about a product that they offered to help the maintenance on a yearly basis to be less frequent and less clogging to the tankless water system. It’s not only gave me better piece of mine, but also knew that I could count on being informed and realize that Jean’s refrigeration and the representatives Chris and Dominic knew exactly what they were doing. I highly recommend them. They are local in the Medina area and I feel that Chris and Dominic‘s service and customer service was second and none.

1746799495

Very professional

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

1746455527

On time, efficient & professional. Would recommend the tech & company.

1746372426

1746361360

Doreen Howley Slykhuis

1746307140

Had great service from sales team to technicians.

1746299307

Early Saturday morning about 4am after realizing a power outage also discovered my toilet valve was no longer working and was overflowing from the tank onto the floor. To my dismay a plumber I have used on occasion was not answering their phone. I looked on google and the first two phone numbers stated they would not be able to get to me until Monday. I then contacted Gene’s and was informed would have someone call me today. Jeff was knowledgeable and , helpful with some until he could arrive things to do. Also followed up again when he was on the way. I definitely am a customer for life and will be advising friends and family to utilize their service

1746149128

So responsive, on time, thorough, and knowledgeable!

1746123679

Very kind and professional workers. They showed me a potential problem that I didn't even know I had.

Debbie Garofalo

1746019258

I had a routine maintenance inspection today on my furnace and Paul was very professional, knowledgeable , and efficient !

1745954276

Fast to come out for the repair. Quickly diagnosed the problem and explained solution. Fair pricing. Will use again. Highly recommended.

1745858176

Always professional and pleasantly courteous.

Adrienne Veverka

1745681819

Matt B. was amazing at providing us with great customer service and going above and beyond getting the best price..

3 young technicians came out from Gene’s Refrigeration did a great job replacing the furnace and AC unit and installed a humidifier all in 8 hours and never even saw them have lunch! Also, they cleaned up after themselves. WOW!

It's a shame though a BRAND NEW Carrier thermostat out of the box that didn't work! They hooked up a temporary one, until a compatible one arrives and can be installed.

1745612557

1745612404

Melissa Santiago

1745601528

Josh G and Paul are hands down the best! They were kind professional, efficient and very informative! I totally recommend them!

1745587285

95% of the time we have always had good service from Gene's Refrigeration. Minus a couple of incidents we have always had knowledgeable, courteous and dedicated people help us with our Heating and Air Conditioning.

Today we had Ryan Toledo. Courteous, kind and efficient. (09/25/2023)

Made appropriate recommendations. Chose the repair we could afford, but will consider other suggestions he made at a later date.

Might request him for future checkups or repairs.

1745510109

Had a great experience with Genes. We had our sink back up and they were able to get us in the same day. The technician was super friendly, professional, and knocked out our issue in no time. I highly recommend their services and if we have any future issues they will be the ones we call!

Steve Worthington

1745429220

Dan is a great representative for your company. He was friendly and patient. He took the time to answer my questions thoroughly . You guys have a great team👍👍

1745369371

did a great job and explained things to us very well

1745358274

Some of the vents were placed back in backwards and closed. A little bit of a mess left in the bathroom.

1745325138

1745276026

1745265787

curtis gradolph

1744822370

Plumbing
Heating
Air Conditioning
Indoor Air Quality
Electrical
Commercial
Specials
Financing
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Contact

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We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 2195 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1747429369

Excellent service. Chris was in site and on time. I found him to be very thorough and super efficient. I would recommend Chris and Gene’s - 100%

1747426639

The team at Genes is the way to go if you need help with your hvac or plumbing needs. They respect your property like it was their own and the service is the best. The team is always polite and professional and best of all they know what they are doing. You trust them. Joey and Anthony make a great team. They came out to help me with a failing pump and long story short went above and beyond. Genes is the only way to go.

1747420561

DJ was a pleasure to work with. We have an older AC unit and he was very knowledgeable and gave great recommendations.

1747402399

Plumber replaced two bathroom faucets. He called before showing up and did a great job. Very friendly.

1747324097

They did an excellent job for me and my mom!
Good job Chris!

1747320610

We are loyal customers of Gene’s, and the HVAC system they installed years ago has had no problems. DJ Carlson is an excellent service specialist. He knows his business inside out, is polite, friendly, neat, and he really goes the extra mile when servicing the system. Ask for DJ!

1747315097

Great mechanics

1747253269

1747238253

Nice and knowledgeable young guy!

1747237154

Alana was very professional and has a great personality. So glad she was my service person today.. Give her 2 thumbs up!!!

1747160105

Jeff was a very knowledgeable plumber . Problem explained very well with expertise service on work . Highly recommend this company .

Jacquelyn LaFond

1747138992

We used Genes for the home duct cleaning service. Very happy with the service and results. Highly recommend!

1747089964

Excellent quality service
DJ(service tech)was extremely knowledgeable and helpful.He really took time to explain everything in the detail.
Looking forward to further assistance by DJ and Gene’s Refrigeration services.

Marla Czalkiewicz

1746968596

Never called back to give us quote called several times

1746817539

Jeff and his partner did an amazing job. They went above and beyond to fix my plumbing. I will definitely contact Gene's if I have any plumbing issues in the future!!!

1746802592

I have a tankless hot water heater and required service on a maintenance level. I called Jean refrigeration last year and made an appointment for this time this year. This is how I met Chris and Dominic of jeans refrigeration. Their customer service skills were excellent. They looked at my system told me exactly what they would be doing and in fact caught a code violation that was overlooked by the builder. This was remedied later due to their keen eyes. Also, Chris was able to improve the water pressure by a turn of a valve I was unaware of at the time. I was also informed about a product that they offered to help the maintenance on a yearly basis to be less frequent and less clogging to the tankless water system. It’s not only gave me better piece of mine, but also knew that I could count on being informed and realize that Jean’s refrigeration and the representatives Chris and Dominic knew exactly what they were doing. I highly recommend them. They are local in the Medina area and I feel that Chris and Dominic‘s service and customer service was second and none.

1746799495

Very professional

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

1746455527

On time, efficient & professional. Would recommend the tech & company.

1746372426

1746361360

Doreen Howley Slykhuis

1746307140

Had great service from sales team to technicians.

1746299307

Early Saturday morning about 4am after realizing a power outage also discovered my toilet valve was no longer working and was overflowing from the tank onto the floor. To my dismay a plumber I have used on occasion was not answering their phone. I looked on google and the first two phone numbers stated they would not be able to get to me until Monday. I then contacted Gene’s and was informed would have someone call me today. Jeff was knowledgeable and , helpful with some until he could arrive things to do. Also followed up again when he was on the way. I definitely am a customer for life and will be advising friends and family to utilize their service

1746149128

So responsive, on time, thorough, and knowledgeable!

1746123679

Very kind and professional workers. They showed me a potential problem that I didn't even know I had.

Debbie Garofalo

1746019258

I had a routine maintenance inspection today on my furnace and Paul was very professional, knowledgeable , and efficient !

1745954276

Fast to come out for the repair. Quickly diagnosed the problem and explained solution. Fair pricing. Will use again. Highly recommended.

1745858176

Always professional and pleasantly courteous.

Adrienne Veverka

1745681819

Matt B. was amazing at providing us with great customer service and going above and beyond getting the best price..

3 young technicians came out from Gene’s Refrigeration did a great job replacing the furnace and AC unit and installed a humidifier all in 8 hours and never even saw them have lunch! Also, they cleaned up after themselves. WOW!

It's a shame though a BRAND NEW Carrier thermostat out of the box that didn't work! They hooked up a temporary one, until a compatible one arrives and can be installed.

1745612557

1745612404

Melissa Santiago

1745601528

Josh G and Paul are hands down the best! They were kind professional, efficient and very informative! I totally recommend them!

1745587285

95% of the time we have always had good service from Gene's Refrigeration. Minus a couple of incidents we have always had knowledgeable, courteous and dedicated people help us with our Heating and Air Conditioning.

Today we had Ryan Toledo. Courteous, kind and efficient. (09/25/2023)

Made appropriate recommendations. Chose the repair we could afford, but will consider other suggestions he made at a later date.

Might request him for future checkups or repairs.

1745510109

Had a great experience with Genes. We had our sink back up and they were able to get us in the same day. The technician was super friendly, professional, and knocked out our issue in no time. I highly recommend their services and if we have any future issues they will be the ones we call!

Steve Worthington

1745429220

Dan is a great representative for your company. He was friendly and patient. He took the time to answer my questions thoroughly . You guys have a great team👍👍

1745369371

did a great job and explained things to us very well

1745358274

Some of the vents were placed back in backwards and closed. A little bit of a mess left in the bathroom.

1745325138

1745276026

1745265787

curtis gradolph

1744822370

6222 Norwalk Road, Medina, OH 44256

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330-238-8441