This was my maintenance for winter. I really appreciate that they work with the hours that I only have. They're very polite professional and they answer every question that I ask and make sure that I understand. I am very pleased with Gene's
Our technician, Paul, was very professional and personable. He was on time and pleasant to talk to. He went over everything he did/checked with my husband and me. In the time we have been with Gene's Refrigeration, every person we have dealt with has been friendly and always helpful.
I am a relatively new Medina County resident and have used several HVAC companies since moving here for upgrades and various projects, looking for one I like. Gene's is far and away the best company I've worked with. DJ was knowledgeable, respectful, and professional. The office staff got my rather pressing problem scheduled quickly and hunted down a needed part quickly. I couldn't be more pleased.
Joe L., Brian S. and John Keller J. were awesome. They got a massive job done in incredible time - ran a new vent to the outside for our over the range hood, installed a new outlet on a dedicated breaker for our new stove, installed a humidifier, ran a gas line for the stove, and installed an air scrubber. Couldn't have been happier with their work. They were attentive and answered all my questions - great crew. Strongly recommend.
Paul was very accommodating to come at a late hour to solve a miscommunication conserving our appointment we needed the service today. Described the inspection process and showed his view of inspection. Very friendly and honest.
Best service around! Have used them multiple times because of quality products and service. The cost is well worth it after too many bad experiences with other companies.
Josh was on time, very friendly and professional. He quickly diagnosed the problem with my gas fireplace and ordered the parts. He was a pleasure to work with.
We are very happy. Chris is a real proGenes installers are excellent at what they do. The installer thatcame to our house on the 7th did a great finish up work onreinstalling our dishwasher. Please pass this on to him becausewhen he left the dishwasher would turn on. I was easily ableto push the right buttons. It was all electrical , he left before Icould get it going. thanks for a good service experience.Russ Vernon
15 minute service call @ $164. just to tell me that its probably the compressor but they dont service my brand of mini split. i would not recommend Genes Refrigeration for the service of a mini split unit....
Joey was an excellent plumber! Did a great job for me replacing 3 outdoor spigots. He was very meticulous and I was very pleased with his work. Gene’s is the only company I call when I have issues with my home. 5* company!
Great job! As always, excellent work from Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electric. Every team member is professional, efficient, thorough and does a perfect job. The quality of their work is top notch. They communicate every issue clearly every step of the way. I have a century home and Gene's has done an excellent job with every project. I HIGHLY RECOMMEND Gene's.
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