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We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 1849 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1726539680

Josh was extremely professional and knowledgeable! Send him out every time please!we love him!

1726528270

Dom was excellent...very knowledgeable and thorough about your products and programs!

Gino Montemarano

1726517189

They came in put the new AC in and left great job 👍 no problem kind expensive but like everything else!!

1726512875

1726512687

Very friendly, Professional and got the job done , No one could fix our problem for a year and a half. Very pleased. We will definitely deal with Genes plumbing and heating from now on .Thank you so much ☺️

1726510766

1726510536

Chris M. was great! Friendly, professional, worked quickly to find the problem and he was on time. Glad I called Gene's.

1726504733

Brian did a great job installing our new furnace. The installation was much faster than I expected and he did a good job of explaining the features of the furnace when he was finished

stacy stydnicki

1726487586

Good job

1726403105

1726335567

been using Gene's for years. Always good.

1726331717

1726318342

DJ did a great job with our HVAC maintenance. He was very knowledgeable and took time to answer questions.

1726269563

Ryan T is the BEST. I have been a customer for a long time. He goes above and beyond. Very friendly , great customer service. My favorite technican :)

1726258776

Chris was friendly, professional, knew his product well and made things easy to understand. I had a sense about Chris that this is a man I can trust. - Jim spindler

1726256206

Ryan and company was at the 🏠 today to service my AC was very nice and did a great job now my daughter will stay 😎 this summer

Ronald Wetterman

1726248011

1726239287

Josh “JJ” was fantastic. Very polite and knowledgeable. He worked efficiently and answered all of our questions. He also provided some helpful recommendations which we will be following up with Gene’s to implement. Thanks again.

1726104080

Dom was great, showed up the same day and did a lot of troubleshooting to find the issue. Fixed the issue and was extremely friendly and helpful

1726091274

DJ came over to the house and got my air conditioning up and running in a matter of minutes. Told us what wrong with our unit. He was extremely polite, professional and knowledgeable, now we know what we thought, our unit was installed improperly from another company. He gave us some solutions and advised us of possible alternatives and took great care and patience with us. . It’s nice to have a professional and honest person in your house. Thank you DJ! We appreciate you!Update: DJ came back to the house today, it was a scheduled visit. He came back to go over our 7 year old furnace with a fine tooth comb. The problem was that we went with another company to get our furnace and our air conditioner. The guy who sold us our equipment, ended his life right after. The things that were promised when we purchased it was never put in the final contract he said he had to go write it up, at the office. New addition vents no new ductwork. DJ showed us how there is corrosion in our furnace, he showed us how everything is rusting. So he worked up a quote doing everything we wanted in the first place that the other company said that they could not do. Our basement is damp has been since we bought the house. We got financed right here on our front porch, he showed us the quotes on several different options. All new ductwork some new additional vents, the furnace is going to be hung from the floor joists in the basement away from the water that drains in when it rains. And we are now able to move the air conditioner to the other side of the house tucked away nicely not by the driveway. We have a driveway that is up hill and we were always afraid that coming up the driveway in the winter sliding into the air conditioner. He is able to do everything that we wanted, and we got the actual quote emailed as soon as we chose it option we wanted. Everything was done professionally and I cannot wait until it’s completed. Again I can’t thank you enough for all your honesty DJ, it has been a total pleasure working with you.

1726082123

Was quite expensive comparatively.

Michael Chilcott

1726082099

Laura Lewarchick

1726078191

Very professional. Made sure we understood what was done and answered any questions.

John T. Bertosa

1726070485

Dom was both knowledgeable and friendly. He took the time to explain exactly what he was doing and the condition of our furnace. Great service! Would definitely call Gene’s again.

Bill McClelland

1725988687

All the Techs and office staff are great! I have used them for HVAC and Plumbing for years now. I have never been disappointed. Always very courteous and do a good job.

1725985839

1725981363

1725978595

On time. Fast. Professional. Very friendly. Good explanation on accessories to help protect unit.

1725924680

The only concern was that our old filter was installed into the new system. I’m not sure if Gene’s supplies the first filter or not, but I would think a company that includes a warranty would install a new filter with a new install. The issue may have involved a team of people not fully understanding what task each person has done. Other than that, he was excellent to work with.Following up on response from owner: The upper air conditioner did not have a washable filter an no filter was put in with install. The lower system’s reusable filter was most definitely not cleaned out before putting in the new unit. As far as opting out of the EZ system, we were told the filter would be changed by technician in one year, and we decided on continued service at that time.

Jeff Weatherholt

1725916237

Paul and Joshua were on time and very efficient. Excellent customer service and quality of work!!

1725904730

Gene's technician came out on a cold Thursday night and made atemporary repair that allowed us to keep the furnace running untilthe new parts could be ordered and installed. Great job!

1725897936

1725892068

Matt and the whole team at Gene's always provide top notch service! I have used Gene's exclusively for more than 20 years. You can't go wrong with Gene's!

1725802157

Josh was very kind and knowledgeable!

1725750965

Great customer service! Thank you..

1725747278

Great job performed!

Jeremy Sack (Sackadough)

1725669985

Excellent experience!

1725657395

Service was timely, professional. Josh did a great job working with me on options for the short term and replacement cost.

1725642485

We had a hose bib pipe leak in our garage. Gene’s was out to replace it within a few hours. Very satisfied with them & highly recommend.

1725566004

Brian did an awesome job with installation. Very professional and informative. I highly recommend!Ronald and Carmilla Thornton

1725562497

1725557866

DJ was very knowledgeable and extremely fast .. showed him to my ac / furnace he tested the motherboard diagnosed the problem ( blower motor module ) and suggested the best and most inexpensive fix without knowing that one of his competitors told my fiancé she had to replace the whole furnace (5000$)the day prior . I would suggest genes to everyone but more so I’d request and suggest Dj!! Dude seriously got after it and did not try to screw me

1725550184

Brian, Paul and their team were amazing during the removal and install of 2 new a/c and furnace units. They answered all of my questions and were very professional. Thank you, Gene's!

1725476126

Thanks to Joey, the garbage disposal and the upstairs toilet are both working! He was professional, efficient, and answered questions I had.

1725469195

Ryan is very professional and knowledgeable. He helped us understand what was needed and why. Great to work with a local company that does what they say they are going to do! Highly recommend

1725390175

Ryan did an excellent job servicing my furnace and making sure it's ready to go for the winter. He was very professional, thorough and prompt. I would definitely recommend Gene's Refrigeration.

1725363134

My air conditioner compressor was not coming on and blowing warm air. I called Gene's at 7am and Chris showed up at 9am. He quickly found the problem, a start capacitor, and took the time to explain it was under sized and replaced it with a new one along with a boost capacitor to prevent the problem occurring again.He did a great job and would recommend Gene's for any HVAC problems. I love it when a professional shows up and knows what is going on.Thank you...John

1725210603

Chris was very professional and was able to get my AC up and running I look forward to getting my new Furnace and AC unit soon thank you so much very good job!

Danielle Mcneely

1725210287

1725132738

Very professional and did a great job.

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Need HVAC Service?

Contact the experts at Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical.

Call us at 330-238-8441!

REQUEST SERVICE

If you are experiencing an emergency or need assistance, please call 330-238-8441, email communications are only seen during normal business hours (8:00AM-5:00PM Monday-Friday).

6222 Norwalk Road, Medina, OH 44256

We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 1849 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1726539680

Josh was extremely professional and knowledgeable! Send him out every time please!we love him!

1726528270

Dom was excellent...very knowledgeable and thorough about your products and programs!

Gino Montemarano

1726517189

They came in put the new AC in and left great job 👍 no problem kind expensive but like everything else!!

1726512875

1726512687

Very friendly, Professional and got the job done , No one could fix our problem for a year and a half. Very pleased. We will definitely deal with Genes plumbing and heating from now on .Thank you so much ☺️

1726510766

1726510536

Chris M. was great! Friendly, professional, worked quickly to find the problem and he was on time. Glad I called Gene's.

1726504733

Brian did a great job installing our new furnace. The installation was much faster than I expected and he did a good job of explaining the features of the furnace when he was finished

stacy stydnicki

1726487586

Good job

1726403105

1726335567

been using Gene's for years. Always good.

1726331717

1726318342

DJ did a great job with our HVAC maintenance. He was very knowledgeable and took time to answer questions.

1726269563

Ryan T is the BEST. I have been a customer for a long time. He goes above and beyond. Very friendly , great customer service. My favorite technican :)

1726258776

Chris was friendly, professional, knew his product well and made things easy to understand. I had a sense about Chris that this is a man I can trust. - Jim spindler

1726256206

Ryan and company was at the 🏠 today to service my AC was very nice and did a great job now my daughter will stay 😎 this summer

Ronald Wetterman

1726248011

1726239287

Josh “JJ” was fantastic. Very polite and knowledgeable. He worked efficiently and answered all of our questions. He also provided some helpful recommendations which we will be following up with Gene’s to implement. Thanks again.

1726104080

Dom was great, showed up the same day and did a lot of troubleshooting to find the issue. Fixed the issue and was extremely friendly and helpful

1726091274

DJ came over to the house and got my air conditioning up and running in a matter of minutes. Told us what wrong with our unit. He was extremely polite, professional and knowledgeable, now we know what we thought, our unit was installed improperly from another company. He gave us some solutions and advised us of possible alternatives and took great care and patience with us. . It’s nice to have a professional and honest person in your house. Thank you DJ! We appreciate you!Update: DJ came back to the house today, it was a scheduled visit. He came back to go over our 7 year old furnace with a fine tooth comb. The problem was that we went with another company to get our furnace and our air conditioner. The guy who sold us our equipment, ended his life right after. The things that were promised when we purchased it was never put in the final contract he said he had to go write it up, at the office. New addition vents no new ductwork. DJ showed us how there is corrosion in our furnace, he showed us how everything is rusting. So he worked up a quote doing everything we wanted in the first place that the other company said that they could not do. Our basement is damp has been since we bought the house. We got financed right here on our front porch, he showed us the quotes on several different options. All new ductwork some new additional vents, the furnace is going to be hung from the floor joists in the basement away from the water that drains in when it rains. And we are now able to move the air conditioner to the other side of the house tucked away nicely not by the driveway. We have a driveway that is up hill and we were always afraid that coming up the driveway in the winter sliding into the air conditioner. He is able to do everything that we wanted, and we got the actual quote emailed as soon as we chose it option we wanted. Everything was done professionally and I cannot wait until it’s completed. Again I can’t thank you enough for all your honesty DJ, it has been a total pleasure working with you.

1726082123

Was quite expensive comparatively.

Michael Chilcott

1726082099

Laura Lewarchick

1726078191

Very professional. Made sure we understood what was done and answered any questions.

John T. Bertosa

1726070485

Dom was both knowledgeable and friendly. He took the time to explain exactly what he was doing and the condition of our furnace. Great service! Would definitely call Gene’s again.

Bill McClelland

1725988687

All the Techs and office staff are great! I have used them for HVAC and Plumbing for years now. I have never been disappointed. Always very courteous and do a good job.

1725985839

1725981363

1725978595

On time. Fast. Professional. Very friendly. Good explanation on accessories to help protect unit.

1725924680

The only concern was that our old filter was installed into the new system. I’m not sure if Gene’s supplies the first filter or not, but I would think a company that includes a warranty would install a new filter with a new install. The issue may have involved a team of people not fully understanding what task each person has done. Other than that, he was excellent to work with.Following up on response from owner: The upper air conditioner did not have a washable filter an no filter was put in with install. The lower system’s reusable filter was most definitely not cleaned out before putting in the new unit. As far as opting out of the EZ system, we were told the filter would be changed by technician in one year, and we decided on continued service at that time.

Jeff Weatherholt

1725916237

Paul and Joshua were on time and very efficient. Excellent customer service and quality of work!!

1725904730

Gene's technician came out on a cold Thursday night and made atemporary repair that allowed us to keep the furnace running untilthe new parts could be ordered and installed. Great job!

1725897936

1725892068

Matt and the whole team at Gene's always provide top notch service! I have used Gene's exclusively for more than 20 years. You can't go wrong with Gene's!

1725802157

Josh was very kind and knowledgeable!

1725750965

Great customer service! Thank you..

1725747278

Great job performed!

Jeremy Sack (Sackadough)

1725669985

Excellent experience!

1725657395

Service was timely, professional. Josh did a great job working with me on options for the short term and replacement cost.

1725642485

We had a hose bib pipe leak in our garage. Gene’s was out to replace it within a few hours. Very satisfied with them & highly recommend.

1725566004

Brian did an awesome job with installation. Very professional and informative. I highly recommend!Ronald and Carmilla Thornton

1725562497

1725557866

DJ was very knowledgeable and extremely fast .. showed him to my ac / furnace he tested the motherboard diagnosed the problem ( blower motor module ) and suggested the best and most inexpensive fix without knowing that one of his competitors told my fiancé she had to replace the whole furnace (5000$)the day prior . I would suggest genes to everyone but more so I’d request and suggest Dj!! Dude seriously got after it and did not try to screw me

1725550184

Brian, Paul and their team were amazing during the removal and install of 2 new a/c and furnace units. They answered all of my questions and were very professional. Thank you, Gene's!

1725476126

Thanks to Joey, the garbage disposal and the upstairs toilet are both working! He was professional, efficient, and answered questions I had.

1725469195

Ryan is very professional and knowledgeable. He helped us understand what was needed and why. Great to work with a local company that does what they say they are going to do! Highly recommend

1725390175

Ryan did an excellent job servicing my furnace and making sure it's ready to go for the winter. He was very professional, thorough and prompt. I would definitely recommend Gene's Refrigeration.

1725363134

My air conditioner compressor was not coming on and blowing warm air. I called Gene's at 7am and Chris showed up at 9am. He quickly found the problem, a start capacitor, and took the time to explain it was under sized and replaced it with a new one along with a boost capacitor to prevent the problem occurring again.He did a great job and would recommend Gene's for any HVAC problems. I love it when a professional shows up and knows what is going on.Thank you...John

1725210603

Chris was very professional and was able to get my AC up and running I look forward to getting my new Furnace and AC unit soon thank you so much very good job!

Danielle Mcneely

1725210287

1725132738

Very professional and did a great job.

Plumbing
Heating
Air Conditioning
Indoor Air Quality
Electrical
Commercial
Specials
Financing
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Contact

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We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 1849 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1726539680

Josh was extremely professional and knowledgeable! Send him out every time please!we love him!

1726528270

Dom was excellent...very knowledgeable and thorough about your products and programs!

Gino Montemarano

1726517189

They came in put the new AC in and left great job 👍 no problem kind expensive but like everything else!!

1726512875

1726512687

Very friendly, Professional and got the job done , No one could fix our problem for a year and a half. Very pleased. We will definitely deal with Genes plumbing and heating from now on .Thank you so much ☺️

1726510766

1726510536

Chris M. was great! Friendly, professional, worked quickly to find the problem and he was on time. Glad I called Gene's.

1726504733

Brian did a great job installing our new furnace. The installation was much faster than I expected and he did a good job of explaining the features of the furnace when he was finished

stacy stydnicki

1726487586

Good job

1726403105

1726335567

been using Gene's for years. Always good.

1726331717

1726318342

DJ did a great job with our HVAC maintenance. He was very knowledgeable and took time to answer questions.

1726269563

Ryan T is the BEST. I have been a customer for a long time. He goes above and beyond. Very friendly , great customer service. My favorite technican :)

1726258776

Chris was friendly, professional, knew his product well and made things easy to understand. I had a sense about Chris that this is a man I can trust. - Jim spindler

1726256206

Ryan and company was at the 🏠 today to service my AC was very nice and did a great job now my daughter will stay 😎 this summer

Ronald Wetterman

1726248011

1726239287

Josh “JJ” was fantastic. Very polite and knowledgeable. He worked efficiently and answered all of our questions. He also provided some helpful recommendations which we will be following up with Gene’s to implement. Thanks again.

1726104080

Dom was great, showed up the same day and did a lot of troubleshooting to find the issue. Fixed the issue and was extremely friendly and helpful

1726091274

DJ came over to the house and got my air conditioning up and running in a matter of minutes. Told us what wrong with our unit. He was extremely polite, professional and knowledgeable, now we know what we thought, our unit was installed improperly from another company. He gave us some solutions and advised us of possible alternatives and took great care and patience with us. . It’s nice to have a professional and honest person in your house. Thank you DJ! We appreciate you!Update: DJ came back to the house today, it was a scheduled visit. He came back to go over our 7 year old furnace with a fine tooth comb. The problem was that we went with another company to get our furnace and our air conditioner. The guy who sold us our equipment, ended his life right after. The things that were promised when we purchased it was never put in the final contract he said he had to go write it up, at the office. New addition vents no new ductwork. DJ showed us how there is corrosion in our furnace, he showed us how everything is rusting. So he worked up a quote doing everything we wanted in the first place that the other company said that they could not do. Our basement is damp has been since we bought the house. We got financed right here on our front porch, he showed us the quotes on several different options. All new ductwork some new additional vents, the furnace is going to be hung from the floor joists in the basement away from the water that drains in when it rains. And we are now able to move the air conditioner to the other side of the house tucked away nicely not by the driveway. We have a driveway that is up hill and we were always afraid that coming up the driveway in the winter sliding into the air conditioner. He is able to do everything that we wanted, and we got the actual quote emailed as soon as we chose it option we wanted. Everything was done professionally and I cannot wait until it’s completed. Again I can’t thank you enough for all your honesty DJ, it has been a total pleasure working with you.

1726082123

Was quite expensive comparatively.

Michael Chilcott

1726082099

Laura Lewarchick

1726078191

Very professional. Made sure we understood what was done and answered any questions.

John T. Bertosa

1726070485

Dom was both knowledgeable and friendly. He took the time to explain exactly what he was doing and the condition of our furnace. Great service! Would definitely call Gene’s again.

Bill McClelland

1725988687

All the Techs and office staff are great! I have used them for HVAC and Plumbing for years now. I have never been disappointed. Always very courteous and do a good job.

1725985839

1725981363

1725978595

On time. Fast. Professional. Very friendly. Good explanation on accessories to help protect unit.

1725924680

The only concern was that our old filter was installed into the new system. I’m not sure if Gene’s supplies the first filter or not, but I would think a company that includes a warranty would install a new filter with a new install. The issue may have involved a team of people not fully understanding what task each person has done. Other than that, he was excellent to work with.Following up on response from owner: The upper air conditioner did not have a washable filter an no filter was put in with install. The lower system’s reusable filter was most definitely not cleaned out before putting in the new unit. As far as opting out of the EZ system, we were told the filter would be changed by technician in one year, and we decided on continued service at that time.

Jeff Weatherholt

1725916237

Paul and Joshua were on time and very efficient. Excellent customer service and quality of work!!

1725904730

Gene's technician came out on a cold Thursday night and made atemporary repair that allowed us to keep the furnace running untilthe new parts could be ordered and installed. Great job!

1725897936

1725892068

Matt and the whole team at Gene's always provide top notch service! I have used Gene's exclusively for more than 20 years. You can't go wrong with Gene's!

1725802157

Josh was very kind and knowledgeable!

1725750965

Great customer service! Thank you..

1725747278

Great job performed!

Jeremy Sack (Sackadough)

1725669985

Excellent experience!

1725657395

Service was timely, professional. Josh did a great job working with me on options for the short term and replacement cost.

1725642485

We had a hose bib pipe leak in our garage. Gene’s was out to replace it within a few hours. Very satisfied with them & highly recommend.

1725566004

Brian did an awesome job with installation. Very professional and informative. I highly recommend!Ronald and Carmilla Thornton

1725562497

1725557866

DJ was very knowledgeable and extremely fast .. showed him to my ac / furnace he tested the motherboard diagnosed the problem ( blower motor module ) and suggested the best and most inexpensive fix without knowing that one of his competitors told my fiancé she had to replace the whole furnace (5000$)the day prior . I would suggest genes to everyone but more so I’d request and suggest Dj!! Dude seriously got after it and did not try to screw me

1725550184

Brian, Paul and their team were amazing during the removal and install of 2 new a/c and furnace units. They answered all of my questions and were very professional. Thank you, Gene's!

1725476126

Thanks to Joey, the garbage disposal and the upstairs toilet are both working! He was professional, efficient, and answered questions I had.

1725469195

Ryan is very professional and knowledgeable. He helped us understand what was needed and why. Great to work with a local company that does what they say they are going to do! Highly recommend

1725390175

Ryan did an excellent job servicing my furnace and making sure it's ready to go for the winter. He was very professional, thorough and prompt. I would definitely recommend Gene's Refrigeration.

1725363134

My air conditioner compressor was not coming on and blowing warm air. I called Gene's at 7am and Chris showed up at 9am. He quickly found the problem, a start capacitor, and took the time to explain it was under sized and replaced it with a new one along with a boost capacitor to prevent the problem occurring again.He did a great job and would recommend Gene's for any HVAC problems. I love it when a professional shows up and knows what is going on.Thank you...John

1725210603

Chris was very professional and was able to get my AC up and running I look forward to getting my new Furnace and AC unit soon thank you so much very good job!

Danielle Mcneely

1725210287

1725132738

Very professional and did a great job.

6222 Norwalk Road, Medina, OH 44256

GNE mascot.

GNE mascot.

Ohio License Number 18110

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330-238-8441