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Google Rating

4.8

Based on 2210 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1748731990

Great job Chris
Late on Saturday

1748726135

Had them come out to install a garbage disposal. Cost 89.00 just to come out, 325.00 to install the disposal. The 89.00 was not deducted from cost of installation. When I complained the installer said he could give a senior discount which was 40.00. 374.00, took 20 minutes to install. When I called to question I was told owner was in a meeting and they would call me back. Never heard a word from them. I have never had a service fee not deducted from the charge of work being done. Will never use again!

Kimberly Puscian

1748721240

I called into Gene’s for an appointment with The Duct Buster. Erica helped me schedule the appointment . Erica was so professional and easy to work with . She took all the details down that were needed to help get the job done . Mike and Jacob were the service professionals that helped with my duct problem . They were on time , did a thorough job and cleaned everything up after the service . I would recommend using The Duct Busters they did an excellent job ! from the first call to the end of the job .
It’s a pleasure to have such good service

sfmarie Fordosi

1748638558

I am very pleased with Gene's service's. I was having issues with my water pipes in my laundry room and in my bathroom with pipe leeks. The appointment to complete both areas was amazingly fast and schedule friendly! I expeacially apreciate the gentlman Anthony, who was very knowledgable, caring, and quick to the task. The completed work and authentic customer service super exceded any expectations I had. Hands down, I felt Anthony was like family looking out for what is most important, he truly cares about his customers and for that I am SO grateful! Thank you Gene's Refrigeration! and most especially, I thank you Anthony!!
A very happy customer, Sharon F. :))

Carina Coulsanti

1748635584

I am very disappointed and feel upset by the lack of care and honesty. Genes HVAC came out on a service call. They didn't honor the free service call for a first customer ad in the value pak which would waive the fee.. I had just opened the value pak and the ad wasn't in there. They charged me $85 to turn the arrow to open on two main vents. I will not use them again in the future.

1748626991

1748555633

1748467433

So responsive, on time, thorough, and knowledgeable! Same-day service!

1748358013

Chris is very knowledgeable and takes the time to explain what he did and why he did it. I trust what he tells me.

1748275702

Everyone at Gene's is always friendly & respectful

1748174616

Josh G. Did a wonderful job

1748088299

Ryan is a very good service technician. He completed the cleaning and inspection of both our gas furnace and our AC system. He was extremely courteous and I would highly recommend him to our neighbors. Gene's is a company who can service all of our HVAV, Pluming and Electrical needs.

1748039072

This company is awesome. The technician that came out was very professional and provided great service. He was very thorough and took the time to explain everything…thank you

Jeremy Sack (Sackadough)

1747962574

Excellent experience! Gene’s has always been there when we need them. Chris is the best.

1747957817

Great service by Anthony and Cody.True professionals!

Bernie Van Tilburg

1747927267

Wow! I am amazed how Gene's went above and beyond to ensure my complete satisfaction. There was a mishap, but they were proactive, honest, and exceeded my expectations to make it right with no hassle whatsoever. They replaced my water heater quickly, communicating throughout the process. Thank you!

Darlene Peritore

1747883485

First time using them and we recieved great service today! The technician DJ did a great job. Not only did he tune up the AC unit and change our filter that he was there for.. he was thoroughly clean while he was servicing it. He even helped dig around the unit to help with the water flow and leveled it since it was leaning. I was impressed that he went above and beyond what I expected. Thank you. We'll be calling again for our next service needed!

Natalie Borowski

1747869523

We had our ducts cleaned by "The Duct Busters".
These guys were great. Very professional, and cleaned up.

1747751339

D J arrived on time. He explained what he did to service my furnace. Even put the winter cover on my A/C unit.

1747698303

George Gotschall

1747680168

Ryan was very good. Showed me what he was doing and why. Great customer service!

1747537369

Zahara Sotoudeh

1747534044

Chris was quick and helpful, but the charge was pretty high.

1747488933

Big project, entire house AC system installed thru attic. Ryan and Matt here for 3 days, worked with me for vent locations et al. Super workers and nice guys.!! Job well done!

1747429369

Excellent service. Chris was in site and on time. I found him to be very thorough and super efficient. I would recommend Chris and Gene’s - 100%

1747426639

The team at Genes is the way to go if you need help with your hvac or plumbing needs. They respect your property like it was their own and the service is the best. The team is always polite and professional and best of all they know what they are doing. You trust them. Joey and Anthony make a great team. They came out to help me with a failing pump and long story short went above and beyond. Genes is the only way to go.

1747420561

DJ was a pleasure to work with. We have an older AC unit and he was very knowledgeable and gave great recommendations.

1747402399

Plumber replaced two bathroom faucets. He called before showing up and did a great job. Very friendly.

1747324097

They did an excellent job for me and my mom!
Good job Chris!

1747320610

We are loyal customers of Gene’s, and the HVAC system they installed years ago has had no problems. DJ Carlson is an excellent service specialist. He knows his business inside out, is polite, friendly, neat, and he really goes the extra mile when servicing the system. Ask for DJ!

1747315097

Great mechanics

1747238253

Nice and knowledgeable young guy!

1747237154

Alana was very professional and has a great personality. So glad she was my service person today.. Give her 2 thumbs up!!!

1747160105

Jeff was a very knowledgeable plumber . Problem explained very well with expertise service on work . Highly recommend this company .

Jacquelyn LaFond

1747138992

We used Genes for the home duct cleaning service. Very happy with the service and results. Highly recommend!

1747089964

Excellent quality service
DJ(service tech)was extremely knowledgeable and helpful.He really took time to explain everything in the detail.
Looking forward to further assistance by DJ and Gene’s Refrigeration services.

Marla Czalkiewicz

1746968596

Never called back to give us quote called several times

1746817539

Jeff and his partner did an amazing job. They went above and beyond to fix my plumbing. I will definitely contact Gene's if I have any plumbing issues in the future!!!

1746802592

I have a tankless hot water heater and required service on a maintenance level. I called Jean refrigeration last year and made an appointment for this time this year. This is how I met Chris and Dominic of jeans refrigeration. Their customer service skills were excellent. They looked at my system told me exactly what they would be doing and in fact caught a code violation that was overlooked by the builder. This was remedied later due to their keen eyes. Also, Chris was able to improve the water pressure by a turn of a valve I was unaware of at the time. I was also informed about a product that they offered to help the maintenance on a yearly basis to be less frequent and less clogging to the tankless water system. It’s not only gave me better piece of mine, but also knew that I could count on being informed and realize that Jean’s refrigeration and the representatives Chris and Dominic knew exactly what they were doing. I highly recommend them. They are local in the Medina area and I feel that Chris and Dominic‘s service and customer service was second and none.

1746799495

Very professional

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

Request Service

Plumbing
Heating
Air Conditioning
Indoor Air Quality
Electrical
Products
Specials
Careers
Company

Air Conditioning Maintenance in Medina, OH, Heating 44256

May 27, 2025

“Relaxed a part in the air conditioner and was very
Knowledgeable on why it needed replacing”

- Ginny P.

« Plumbing Repair in Medina, OH, Plumbing 44256 » Water Heaters Repair in Medina, OH, Plumbing 44256

If you are experiencing an emergency or need assistance, please call 330-238-8441, email communications are only seen during normal business hours (8:00AM-5:00PM Monday-Friday).

6222 Norwalk Road, Medina, OH 44256

We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 2210 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1748731990

Great job Chris
Late on Saturday

1748726135

Had them come out to install a garbage disposal. Cost 89.00 just to come out, 325.00 to install the disposal. The 89.00 was not deducted from cost of installation. When I complained the installer said he could give a senior discount which was 40.00. 374.00, took 20 minutes to install. When I called to question I was told owner was in a meeting and they would call me back. Never heard a word from them. I have never had a service fee not deducted from the charge of work being done. Will never use again!

Kimberly Puscian

1748721240

I called into Gene’s for an appointment with The Duct Buster. Erica helped me schedule the appointment . Erica was so professional and easy to work with . She took all the details down that were needed to help get the job done . Mike and Jacob were the service professionals that helped with my duct problem . They were on time , did a thorough job and cleaned everything up after the service . I would recommend using The Duct Busters they did an excellent job ! from the first call to the end of the job .
It’s a pleasure to have such good service

sfmarie Fordosi

1748638558

I am very pleased with Gene's service's. I was having issues with my water pipes in my laundry room and in my bathroom with pipe leeks. The appointment to complete both areas was amazingly fast and schedule friendly! I expeacially apreciate the gentlman Anthony, who was very knowledgable, caring, and quick to the task. The completed work and authentic customer service super exceded any expectations I had. Hands down, I felt Anthony was like family looking out for what is most important, he truly cares about his customers and for that I am SO grateful! Thank you Gene's Refrigeration! and most especially, I thank you Anthony!!
A very happy customer, Sharon F. :))

Carina Coulsanti

1748635584

I am very disappointed and feel upset by the lack of care and honesty. Genes HVAC came out on a service call. They didn't honor the free service call for a first customer ad in the value pak which would waive the fee.. I had just opened the value pak and the ad wasn't in there. They charged me $85 to turn the arrow to open on two main vents. I will not use them again in the future.

1748626991

1748555633

1748467433

So responsive, on time, thorough, and knowledgeable! Same-day service!

1748358013

Chris is very knowledgeable and takes the time to explain what he did and why he did it. I trust what he tells me.

1748275702

Everyone at Gene's is always friendly & respectful

1748174616

Josh G. Did a wonderful job

1748088299

Ryan is a very good service technician. He completed the cleaning and inspection of both our gas furnace and our AC system. He was extremely courteous and I would highly recommend him to our neighbors. Gene's is a company who can service all of our HVAV, Pluming and Electrical needs.

1748039072

This company is awesome. The technician that came out was very professional and provided great service. He was very thorough and took the time to explain everything…thank you

Jeremy Sack (Sackadough)

1747962574

Excellent experience! Gene’s has always been there when we need them. Chris is the best.

1747957817

Great service by Anthony and Cody.True professionals!

Bernie Van Tilburg

1747927267

Wow! I am amazed how Gene's went above and beyond to ensure my complete satisfaction. There was a mishap, but they were proactive, honest, and exceeded my expectations to make it right with no hassle whatsoever. They replaced my water heater quickly, communicating throughout the process. Thank you!

Darlene Peritore

1747883485

First time using them and we recieved great service today! The technician DJ did a great job. Not only did he tune up the AC unit and change our filter that he was there for.. he was thoroughly clean while he was servicing it. He even helped dig around the unit to help with the water flow and leveled it since it was leaning. I was impressed that he went above and beyond what I expected. Thank you. We'll be calling again for our next service needed!

Natalie Borowski

1747869523

We had our ducts cleaned by "The Duct Busters".
These guys were great. Very professional, and cleaned up.

1747751339

D J arrived on time. He explained what he did to service my furnace. Even put the winter cover on my A/C unit.

1747698303

George Gotschall

1747680168

Ryan was very good. Showed me what he was doing and why. Great customer service!

1747537369

Zahara Sotoudeh

1747534044

Chris was quick and helpful, but the charge was pretty high.

1747488933

Big project, entire house AC system installed thru attic. Ryan and Matt here for 3 days, worked with me for vent locations et al. Super workers and nice guys.!! Job well done!

1747429369

Excellent service. Chris was in site and on time. I found him to be very thorough and super efficient. I would recommend Chris and Gene’s - 100%

1747426639

The team at Genes is the way to go if you need help with your hvac or plumbing needs. They respect your property like it was their own and the service is the best. The team is always polite and professional and best of all they know what they are doing. You trust them. Joey and Anthony make a great team. They came out to help me with a failing pump and long story short went above and beyond. Genes is the only way to go.

1747420561

DJ was a pleasure to work with. We have an older AC unit and he was very knowledgeable and gave great recommendations.

1747402399

Plumber replaced two bathroom faucets. He called before showing up and did a great job. Very friendly.

1747324097

They did an excellent job for me and my mom!
Good job Chris!

1747320610

We are loyal customers of Gene’s, and the HVAC system they installed years ago has had no problems. DJ Carlson is an excellent service specialist. He knows his business inside out, is polite, friendly, neat, and he really goes the extra mile when servicing the system. Ask for DJ!

1747315097

Great mechanics

1747238253

Nice and knowledgeable young guy!

1747237154

Alana was very professional and has a great personality. So glad she was my service person today.. Give her 2 thumbs up!!!

1747160105

Jeff was a very knowledgeable plumber . Problem explained very well with expertise service on work . Highly recommend this company .

Jacquelyn LaFond

1747138992

We used Genes for the home duct cleaning service. Very happy with the service and results. Highly recommend!

1747089964

Excellent quality service
DJ(service tech)was extremely knowledgeable and helpful.He really took time to explain everything in the detail.
Looking forward to further assistance by DJ and Gene’s Refrigeration services.

Marla Czalkiewicz

1746968596

Never called back to give us quote called several times

1746817539

Jeff and his partner did an amazing job. They went above and beyond to fix my plumbing. I will definitely contact Gene's if I have any plumbing issues in the future!!!

1746802592

I have a tankless hot water heater and required service on a maintenance level. I called Jean refrigeration last year and made an appointment for this time this year. This is how I met Chris and Dominic of jeans refrigeration. Their customer service skills were excellent. They looked at my system told me exactly what they would be doing and in fact caught a code violation that was overlooked by the builder. This was remedied later due to their keen eyes. Also, Chris was able to improve the water pressure by a turn of a valve I was unaware of at the time. I was also informed about a product that they offered to help the maintenance on a yearly basis to be less frequent and less clogging to the tankless water system. It’s not only gave me better piece of mine, but also knew that I could count on being informed and realize that Jean’s refrigeration and the representatives Chris and Dominic knew exactly what they were doing. I highly recommend them. They are local in the Medina area and I feel that Chris and Dominic‘s service and customer service was second and none.

1746799495

Very professional

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

Plumbing
Heating
Air Conditioning
Indoor Air Quality
Electrical
Commercial
Specials
Financing
Company
Contact

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We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 2210 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1748731990

Great job Chris
Late on Saturday

1748726135

Had them come out to install a garbage disposal. Cost 89.00 just to come out, 325.00 to install the disposal. The 89.00 was not deducted from cost of installation. When I complained the installer said he could give a senior discount which was 40.00. 374.00, took 20 minutes to install. When I called to question I was told owner was in a meeting and they would call me back. Never heard a word from them. I have never had a service fee not deducted from the charge of work being done. Will never use again!

Kimberly Puscian

1748721240

I called into Gene’s for an appointment with The Duct Buster. Erica helped me schedule the appointment . Erica was so professional and easy to work with . She took all the details down that were needed to help get the job done . Mike and Jacob were the service professionals that helped with my duct problem . They were on time , did a thorough job and cleaned everything up after the service . I would recommend using The Duct Busters they did an excellent job ! from the first call to the end of the job .
It’s a pleasure to have such good service

sfmarie Fordosi

1748638558

I am very pleased with Gene's service's. I was having issues with my water pipes in my laundry room and in my bathroom with pipe leeks. The appointment to complete both areas was amazingly fast and schedule friendly! I expeacially apreciate the gentlman Anthony, who was very knowledgable, caring, and quick to the task. The completed work and authentic customer service super exceded any expectations I had. Hands down, I felt Anthony was like family looking out for what is most important, he truly cares about his customers and for that I am SO grateful! Thank you Gene's Refrigeration! and most especially, I thank you Anthony!!
A very happy customer, Sharon F. :))

Carina Coulsanti

1748635584

I am very disappointed and feel upset by the lack of care and honesty. Genes HVAC came out on a service call. They didn't honor the free service call for a first customer ad in the value pak which would waive the fee.. I had just opened the value pak and the ad wasn't in there. They charged me $85 to turn the arrow to open on two main vents. I will not use them again in the future.

1748626991

1748555633

1748467433

So responsive, on time, thorough, and knowledgeable! Same-day service!

1748358013

Chris is very knowledgeable and takes the time to explain what he did and why he did it. I trust what he tells me.

1748275702

Everyone at Gene's is always friendly & respectful

1748174616

Josh G. Did a wonderful job

1748088299

Ryan is a very good service technician. He completed the cleaning and inspection of both our gas furnace and our AC system. He was extremely courteous and I would highly recommend him to our neighbors. Gene's is a company who can service all of our HVAV, Pluming and Electrical needs.

1748039072

This company is awesome. The technician that came out was very professional and provided great service. He was very thorough and took the time to explain everything…thank you

Jeremy Sack (Sackadough)

1747962574

Excellent experience! Gene’s has always been there when we need them. Chris is the best.

1747957817

Great service by Anthony and Cody.True professionals!

Bernie Van Tilburg

1747927267

Wow! I am amazed how Gene's went above and beyond to ensure my complete satisfaction. There was a mishap, but they were proactive, honest, and exceeded my expectations to make it right with no hassle whatsoever. They replaced my water heater quickly, communicating throughout the process. Thank you!

Darlene Peritore

1747883485

First time using them and we recieved great service today! The technician DJ did a great job. Not only did he tune up the AC unit and change our filter that he was there for.. he was thoroughly clean while he was servicing it. He even helped dig around the unit to help with the water flow and leveled it since it was leaning. I was impressed that he went above and beyond what I expected. Thank you. We'll be calling again for our next service needed!

Natalie Borowski

1747869523

We had our ducts cleaned by "The Duct Busters".
These guys were great. Very professional, and cleaned up.

1747751339

D J arrived on time. He explained what he did to service my furnace. Even put the winter cover on my A/C unit.

1747698303

George Gotschall

1747680168

Ryan was very good. Showed me what he was doing and why. Great customer service!

1747537369

Zahara Sotoudeh

1747534044

Chris was quick and helpful, but the charge was pretty high.

1747488933

Big project, entire house AC system installed thru attic. Ryan and Matt here for 3 days, worked with me for vent locations et al. Super workers and nice guys.!! Job well done!

1747429369

Excellent service. Chris was in site and on time. I found him to be very thorough and super efficient. I would recommend Chris and Gene’s - 100%

1747426639

The team at Genes is the way to go if you need help with your hvac or plumbing needs. They respect your property like it was their own and the service is the best. The team is always polite and professional and best of all they know what they are doing. You trust them. Joey and Anthony make a great team. They came out to help me with a failing pump and long story short went above and beyond. Genes is the only way to go.

1747420561

DJ was a pleasure to work with. We have an older AC unit and he was very knowledgeable and gave great recommendations.

1747402399

Plumber replaced two bathroom faucets. He called before showing up and did a great job. Very friendly.

1747324097

They did an excellent job for me and my mom!
Good job Chris!

1747320610

We are loyal customers of Gene’s, and the HVAC system they installed years ago has had no problems. DJ Carlson is an excellent service specialist. He knows his business inside out, is polite, friendly, neat, and he really goes the extra mile when servicing the system. Ask for DJ!

1747315097

Great mechanics

1747238253

Nice and knowledgeable young guy!

1747237154

Alana was very professional and has a great personality. So glad she was my service person today.. Give her 2 thumbs up!!!

1747160105

Jeff was a very knowledgeable plumber . Problem explained very well with expertise service on work . Highly recommend this company .

Jacquelyn LaFond

1747138992

We used Genes for the home duct cleaning service. Very happy with the service and results. Highly recommend!

1747089964

Excellent quality service
DJ(service tech)was extremely knowledgeable and helpful.He really took time to explain everything in the detail.
Looking forward to further assistance by DJ and Gene’s Refrigeration services.

Marla Czalkiewicz

1746968596

Never called back to give us quote called several times

1746817539

Jeff and his partner did an amazing job. They went above and beyond to fix my plumbing. I will definitely contact Gene's if I have any plumbing issues in the future!!!

1746802592

I have a tankless hot water heater and required service on a maintenance level. I called Jean refrigeration last year and made an appointment for this time this year. This is how I met Chris and Dominic of jeans refrigeration. Their customer service skills were excellent. They looked at my system told me exactly what they would be doing and in fact caught a code violation that was overlooked by the builder. This was remedied later due to their keen eyes. Also, Chris was able to improve the water pressure by a turn of a valve I was unaware of at the time. I was also informed about a product that they offered to help the maintenance on a yearly basis to be less frequent and less clogging to the tankless water system. It’s not only gave me better piece of mine, but also knew that I could count on being informed and realize that Jean’s refrigeration and the representatives Chris and Dominic knew exactly what they were doing. I highly recommend them. They are local in the Medina area and I feel that Chris and Dominic‘s service and customer service was second and none.

1746799495

Very professional

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

6222 Norwalk Road, Medina, OH 44256

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330-238-8441