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Google Rating

4.8

Based on 2183 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

1746455527

On time, efficient & professional. Would recommend the tech & company.

1746372426

1746361360

Doreen Howley Slykhuis

1746307140

Had great service from sales team to technicians.

1746299307

Early Saturday morning about 4am after realizing a power outage also discovered my toilet valve was no longer working and was overflowing from the tank onto the floor. To my dismay a plumber I have used on occasion was not answering their phone. I looked on google and the first two phone numbers stated they would not be able to get to me until Monday. I then contacted Gene’s and was informed would have someone call me today. Jeff was knowledgeable and , helpful with some until he could arrive things to do. Also followed up again when he was on the way. I definitely am a customer for life and will be advising friends and family to utilize their service

1746149128

So responsive, on time, thorough, and knowledgeable!

1746123679

Very kind and professional workers. They showed me a potential problem that I didn't even know I had.

Debbie Garofalo

1746019258

I had a routine maintenance inspection today on my furnace and Paul was very professional, knowledgeable , and efficient !

1745954276

Fast to come out for the repair. Quickly diagnosed the problem and explained solution. Fair pricing. Will use again. Highly recommended.

1745858176

Always professional and pleasantly courteous.

Adrienne Veverka

1745681819

Matt B. was amazing at providing us with great customer service and going above and beyond getting the best price..

3 young technicians came out from Gene’s Refrigeration did a great job replacing the furnace and AC unit and installed a humidifier all in 8 hours and never even saw them have lunch! Also, they cleaned up after themselves. WOW!

It's a shame though a BRAND NEW Carrier thermostat out of the box that didn't work! They hooked up a temporary one, until a compatible one arrives and can be installed.

1745612557

1745612404

Melissa Santiago

1745601528

Josh G and Paul are hands down the best! They were kind professional, efficient and very informative! I totally recommend them!

1745587285

95% of the time we have always had good service from Gene's Refrigeration. Minus a couple of incidents we have always had knowledgeable, courteous and dedicated people help us with our Heating and Air Conditioning.

Today we had Ryan Toledo. Courteous, kind and efficient. (09/25/2023)

Made appropriate recommendations. Chose the repair we could afford, but will consider other suggestions he made at a later date.

Might request him for future checkups or repairs.

1745510109

Had a great experience with Genes. We had our sink back up and they were able to get us in the same day. The technician was super friendly, professional, and knocked out our issue in no time. I highly recommend their services and if we have any future issues they will be the ones we call!

Steve Worthington

1745429220

Dan is a great representative for your company. He was friendly and patient. He took the time to answer my questions thoroughly . You guys have a great team👍👍

1745369371

did a great job and explained things to us very well

1745358274

Some of the vents were placed back in backwards and closed. A little bit of a mess left in the bathroom.

1745325138

1745276026

1745265787

curtis gradolph

1744822370

1744817176

STAY AWAY!!! I had Gene's come out for an A/C service last June where they had to replace 2 parts and when I had started the unit in April, it would not come on. I called another company to look at it, as when Gene's was scheduled to complete my furnace check-up, they did not show for a confirmed appointment (in which they had called the night before) because I didn't answer my phone when the technician was on his way. I called back in 10 minutes and they had already cancelled? So, on the A/C unit found out that the connectors they used were junk (2 broken and one came loose because it was cheap), per the new company, and had to replace. I called Gene's to let them know and they told me that they would have a "manager" call. Matt called me back and as I was trying to explain the situation, not asking them for anything just informing them of their horrible work, Matt was very condescending and kept talking over me. I explained my frustration with him, but his answer was that he was doing to me exactly what I was doing to him? I then had some other "words" for him. Gene's is doing a complete disservice having Matt speak to customers and I will never use their services again. I would advise anyone to look at other companies.

mary kravochuck

1744742031

Ryan was extremely thorough and informative. He also fixed the problem in no time flat. I am extremely satisfied with the service I recieved!

1744644811

DJ gave us a complete review of our heating system and the requirements for repair or replacement. We appreciate his professionalism and thorough explainations.

1744632349

We are renovating a house, and Gene's has been out multiple times. Everyone I have dealt with from this company has been fantastic! I would highly recommend them; they stand by their work.

Beverly Bokovitz

1744411735

Did an excellent job installing our mini split. Explained everything and was very thorough. We are very pleased and can highly recommend.!

1744229773

Very friendly and informative, it was pleasure meeting Chris..

1744127424

Great professionals. Chris M. was fantastic. He fixed the issue with my oil fired furnace.

1744063460

A contractor spotted a gas leak and we called Gene’s. They got a tech out in a short time, charged half the service call cost of another local plumber, and had the leak fixed in a very short time. The tech was very polite and professional, told us exactly what the issue was, and how he resolved it. I appreciate that the invoice also contains pictures of the repair. Thank you very much. My family already mentioned that we would call them back for any future plumbing needs.

1743858957

Had to replace a 16 year old water heater and Gene's Refrigeration responded promptly with a same day installation. I called at 11 AM and the job was done by 4 PM. Joey, the installer, was very thorough and professional. I have used Gene's in the past and highly recommend them. They are local and have a good crew.

Rose Solkiewicz

1743775056

Brian Sobiesienski John -Matt-Dan service on a new boiler installed. A great job and the team work was very professional. Thank you!

Heather Stotlar

1743608769

Tech came out for a tune up on the ancient air conditioner. He didn't try to sell me anything! Extremely efficient and knowledgeable. Took the time to educate me about my options for replacement. Will definately use again for furnace maintainance as well!!

Charles Cookson

1743184792

Alana checked our A/C system as part of an annual check. She did a great job and answered all of the questions that we had thoroughly.

1743126572

I had a very positive experience with Gene's. I had them come out and do a maintenance check on my furnace as it wasn't running well. Ryan came out with another technician, diagnosed the issue and had my furnace running as good as new. Ryan was very knowledgeable and explained clearly what was required to fix the problem.

1743103219

DJ Carlson was prompt, knowledgeable, friendly and extremely helpful. Would recommend him and Gene's Refrigeration to anyone in need of their services. Thank you.

1743103015

DJ Carlson was HVAC service specialist and provided information necessary for repairs and future maintenance.Serviceman was professional and polite during inspection and service provided in my home. Thank you for your service .

1743089571

Professional. Came when I needed them. Jeffery did an awesome job!

1743087387

On time, Professional, and took care of the issue. Great job overall.

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Air Conditioning
Indoor Air Quality
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Company

Plumbing Replacement in Medina, OH, Plumbing 44256

May 6, 2025

“Joey and crew were friendly and competent.
Kept me up to date when asked.
Worked non stop.”

– JoAnn S.

« Heating Maintenance in Medina, OH, Heating 44256 » Air Conditioning Maintenance in Medina, OH, Heating 44256

If you are experiencing an emergency or need assistance, please call 330-238-8441, email communications are only seen during normal business hours (8:00AM-5:00PM Monday-Friday).

6222 Norwalk Road, Medina, OH 44256

We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 2183 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

1746455527

On time, efficient & professional. Would recommend the tech & company.

1746372426

1746361360

Doreen Howley Slykhuis

1746307140

Had great service from sales team to technicians.

1746299307

Early Saturday morning about 4am after realizing a power outage also discovered my toilet valve was no longer working and was overflowing from the tank onto the floor. To my dismay a plumber I have used on occasion was not answering their phone. I looked on google and the first two phone numbers stated they would not be able to get to me until Monday. I then contacted Gene’s and was informed would have someone call me today. Jeff was knowledgeable and , helpful with some until he could arrive things to do. Also followed up again when he was on the way. I definitely am a customer for life and will be advising friends and family to utilize their service

1746149128

So responsive, on time, thorough, and knowledgeable!

1746123679

Very kind and professional workers. They showed me a potential problem that I didn't even know I had.

Debbie Garofalo

1746019258

I had a routine maintenance inspection today on my furnace and Paul was very professional, knowledgeable , and efficient !

1745954276

Fast to come out for the repair. Quickly diagnosed the problem and explained solution. Fair pricing. Will use again. Highly recommended.

1745858176

Always professional and pleasantly courteous.

Adrienne Veverka

1745681819

Matt B. was amazing at providing us with great customer service and going above and beyond getting the best price..

3 young technicians came out from Gene’s Refrigeration did a great job replacing the furnace and AC unit and installed a humidifier all in 8 hours and never even saw them have lunch! Also, they cleaned up after themselves. WOW!

It's a shame though a BRAND NEW Carrier thermostat out of the box that didn't work! They hooked up a temporary one, until a compatible one arrives and can be installed.

1745612557

1745612404

Melissa Santiago

1745601528

Josh G and Paul are hands down the best! They were kind professional, efficient and very informative! I totally recommend them!

1745587285

95% of the time we have always had good service from Gene's Refrigeration. Minus a couple of incidents we have always had knowledgeable, courteous and dedicated people help us with our Heating and Air Conditioning.

Today we had Ryan Toledo. Courteous, kind and efficient. (09/25/2023)

Made appropriate recommendations. Chose the repair we could afford, but will consider other suggestions he made at a later date.

Might request him for future checkups or repairs.

1745510109

Had a great experience with Genes. We had our sink back up and they were able to get us in the same day. The technician was super friendly, professional, and knocked out our issue in no time. I highly recommend their services and if we have any future issues they will be the ones we call!

Steve Worthington

1745429220

Dan is a great representative for your company. He was friendly and patient. He took the time to answer my questions thoroughly . You guys have a great team👍👍

1745369371

did a great job and explained things to us very well

1745358274

Some of the vents were placed back in backwards and closed. A little bit of a mess left in the bathroom.

1745325138

1745276026

1745265787

curtis gradolph

1744822370

1744817176

STAY AWAY!!! I had Gene's come out for an A/C service last June where they had to replace 2 parts and when I had started the unit in April, it would not come on. I called another company to look at it, as when Gene's was scheduled to complete my furnace check-up, they did not show for a confirmed appointment (in which they had called the night before) because I didn't answer my phone when the technician was on his way. I called back in 10 minutes and they had already cancelled? So, on the A/C unit found out that the connectors they used were junk (2 broken and one came loose because it was cheap), per the new company, and had to replace. I called Gene's to let them know and they told me that they would have a "manager" call. Matt called me back and as I was trying to explain the situation, not asking them for anything just informing them of their horrible work, Matt was very condescending and kept talking over me. I explained my frustration with him, but his answer was that he was doing to me exactly what I was doing to him? I then had some other "words" for him. Gene's is doing a complete disservice having Matt speak to customers and I will never use their services again. I would advise anyone to look at other companies.

mary kravochuck

1744742031

Ryan was extremely thorough and informative. He also fixed the problem in no time flat. I am extremely satisfied with the service I recieved!

1744644811

DJ gave us a complete review of our heating system and the requirements for repair or replacement. We appreciate his professionalism and thorough explainations.

1744632349

We are renovating a house, and Gene's has been out multiple times. Everyone I have dealt with from this company has been fantastic! I would highly recommend them; they stand by their work.

Beverly Bokovitz

1744411735

Did an excellent job installing our mini split. Explained everything and was very thorough. We are very pleased and can highly recommend.!

1744229773

Very friendly and informative, it was pleasure meeting Chris..

1744127424

Great professionals. Chris M. was fantastic. He fixed the issue with my oil fired furnace.

1744063460

A contractor spotted a gas leak and we called Gene’s. They got a tech out in a short time, charged half the service call cost of another local plumber, and had the leak fixed in a very short time. The tech was very polite and professional, told us exactly what the issue was, and how he resolved it. I appreciate that the invoice also contains pictures of the repair. Thank you very much. My family already mentioned that we would call them back for any future plumbing needs.

1743858957

Had to replace a 16 year old water heater and Gene's Refrigeration responded promptly with a same day installation. I called at 11 AM and the job was done by 4 PM. Joey, the installer, was very thorough and professional. I have used Gene's in the past and highly recommend them. They are local and have a good crew.

Rose Solkiewicz

1743775056

Brian Sobiesienski John -Matt-Dan service on a new boiler installed. A great job and the team work was very professional. Thank you!

Heather Stotlar

1743608769

Tech came out for a tune up on the ancient air conditioner. He didn't try to sell me anything! Extremely efficient and knowledgeable. Took the time to educate me about my options for replacement. Will definately use again for furnace maintainance as well!!

Charles Cookson

1743184792

Alana checked our A/C system as part of an annual check. She did a great job and answered all of the questions that we had thoroughly.

1743126572

I had a very positive experience with Gene's. I had them come out and do a maintenance check on my furnace as it wasn't running well. Ryan came out with another technician, diagnosed the issue and had my furnace running as good as new. Ryan was very knowledgeable and explained clearly what was required to fix the problem.

1743103219

DJ Carlson was prompt, knowledgeable, friendly and extremely helpful. Would recommend him and Gene's Refrigeration to anyone in need of their services. Thank you.

1743103015

DJ Carlson was HVAC service specialist and provided information necessary for repairs and future maintenance.Serviceman was professional and polite during inspection and service provided in my home. Thank you for your service .

1743089571

Professional. Came when I needed them. Jeffery did an awesome job!

1743087387

On time, Professional, and took care of the issue. Great job overall.

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Heating
Air Conditioning
Indoor Air Quality
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Contact

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We’re here for you 24/7330-238-8441

Google Rating

4.8

Based on 2183 reviews

Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical

4.8

review us on See all reviews

1746751305

Despite a very busy work load, Gene's Refrigeration was able to schedule the inspection of downspout drainage system with only a day's notice. Cody and Dominic worked diligently to locate the blockage, and I was able to remove it the following day. I would recommend Gene's Refrigeration without reservation.

1746746052

Laura Lindstrom

1746674043

Gene's has always provided great service

1746657859

Serviced m.y air handler and condenser checked out and washed out unit

1746634781

Great service!

1746624307

The technician did a great job with our spring maintenance.

Justin Battisti

1746563124

1746542039

Matt t always does a thorugh and good job. I have the maintenance agreement. This process gives me peace of mindand i know everything in good working border

1746484966

They sold me s plan plus charged me $5,000 for hot water tank. They took advantage if a 82 year old woman. My kids said dont ever let them in my house.

1746457268

After years of trying out various HVAC companies, we finally found a reliable and thorough company and it was right in our back yard of Medina County. Gene’s Refrigeration didn’t disappoint. I would be comfortable using them on all of my heating and cooling needs

1746455527

On time, efficient & professional. Would recommend the tech & company.

1746372426

1746361360

Doreen Howley Slykhuis

1746307140

Had great service from sales team to technicians.

1746299307

Early Saturday morning about 4am after realizing a power outage also discovered my toilet valve was no longer working and was overflowing from the tank onto the floor. To my dismay a plumber I have used on occasion was not answering their phone. I looked on google and the first two phone numbers stated they would not be able to get to me until Monday. I then contacted Gene’s and was informed would have someone call me today. Jeff was knowledgeable and , helpful with some until he could arrive things to do. Also followed up again when he was on the way. I definitely am a customer for life and will be advising friends and family to utilize their service

1746149128

So responsive, on time, thorough, and knowledgeable!

1746123679

Very kind and professional workers. They showed me a potential problem that I didn't even know I had.

Debbie Garofalo

1746019258

I had a routine maintenance inspection today on my furnace and Paul was very professional, knowledgeable , and efficient !

1745954276

Fast to come out for the repair. Quickly diagnosed the problem and explained solution. Fair pricing. Will use again. Highly recommended.

1745858176

Always professional and pleasantly courteous.

Adrienne Veverka

1745681819

Matt B. was amazing at providing us with great customer service and going above and beyond getting the best price..

3 young technicians came out from Gene’s Refrigeration did a great job replacing the furnace and AC unit and installed a humidifier all in 8 hours and never even saw them have lunch! Also, they cleaned up after themselves. WOW!

It's a shame though a BRAND NEW Carrier thermostat out of the box that didn't work! They hooked up a temporary one, until a compatible one arrives and can be installed.

1745612557

1745612404

Melissa Santiago

1745601528

Josh G and Paul are hands down the best! They were kind professional, efficient and very informative! I totally recommend them!

1745587285

95% of the time we have always had good service from Gene's Refrigeration. Minus a couple of incidents we have always had knowledgeable, courteous and dedicated people help us with our Heating and Air Conditioning.

Today we had Ryan Toledo. Courteous, kind and efficient. (09/25/2023)

Made appropriate recommendations. Chose the repair we could afford, but will consider other suggestions he made at a later date.

Might request him for future checkups or repairs.

1745510109

Had a great experience with Genes. We had our sink back up and they were able to get us in the same day. The technician was super friendly, professional, and knocked out our issue in no time. I highly recommend their services and if we have any future issues they will be the ones we call!

Steve Worthington

1745429220

Dan is a great representative for your company. He was friendly and patient. He took the time to answer my questions thoroughly . You guys have a great team👍👍

1745369371

did a great job and explained things to us very well

1745358274

Some of the vents were placed back in backwards and closed. A little bit of a mess left in the bathroom.

1745325138

1745276026

1745265787

curtis gradolph

1744822370

1744817176

STAY AWAY!!! I had Gene's come out for an A/C service last June where they had to replace 2 parts and when I had started the unit in April, it would not come on. I called another company to look at it, as when Gene's was scheduled to complete my furnace check-up, they did not show for a confirmed appointment (in which they had called the night before) because I didn't answer my phone when the technician was on his way. I called back in 10 minutes and they had already cancelled? So, on the A/C unit found out that the connectors they used were junk (2 broken and one came loose because it was cheap), per the new company, and had to replace. I called Gene's to let them know and they told me that they would have a "manager" call. Matt called me back and as I was trying to explain the situation, not asking them for anything just informing them of their horrible work, Matt was very condescending and kept talking over me. I explained my frustration with him, but his answer was that he was doing to me exactly what I was doing to him? I then had some other "words" for him. Gene's is doing a complete disservice having Matt speak to customers and I will never use their services again. I would advise anyone to look at other companies.

mary kravochuck

1744742031

Ryan was extremely thorough and informative. He also fixed the problem in no time flat. I am extremely satisfied with the service I recieved!

1744644811

DJ gave us a complete review of our heating system and the requirements for repair or replacement. We appreciate his professionalism and thorough explainations.

1744632349

We are renovating a house, and Gene's has been out multiple times. Everyone I have dealt with from this company has been fantastic! I would highly recommend them; they stand by their work.

Beverly Bokovitz

1744411735

Did an excellent job installing our mini split. Explained everything and was very thorough. We are very pleased and can highly recommend.!

1744229773

Very friendly and informative, it was pleasure meeting Chris..

1744127424

Great professionals. Chris M. was fantastic. He fixed the issue with my oil fired furnace.

1744063460

A contractor spotted a gas leak and we called Gene’s. They got a tech out in a short time, charged half the service call cost of another local plumber, and had the leak fixed in a very short time. The tech was very polite and professional, told us exactly what the issue was, and how he resolved it. I appreciate that the invoice also contains pictures of the repair. Thank you very much. My family already mentioned that we would call them back for any future plumbing needs.

1743858957

Had to replace a 16 year old water heater and Gene's Refrigeration responded promptly with a same day installation. I called at 11 AM and the job was done by 4 PM. Joey, the installer, was very thorough and professional. I have used Gene's in the past and highly recommend them. They are local and have a good crew.

Rose Solkiewicz

1743775056

Brian Sobiesienski John -Matt-Dan service on a new boiler installed. A great job and the team work was very professional. Thank you!

Heather Stotlar

1743608769

Tech came out for a tune up on the ancient air conditioner. He didn't try to sell me anything! Extremely efficient and knowledgeable. Took the time to educate me about my options for replacement. Will definately use again for furnace maintainance as well!!

Charles Cookson

1743184792

Alana checked our A/C system as part of an annual check. She did a great job and answered all of the questions that we had thoroughly.

1743126572

I had a very positive experience with Gene's. I had them come out and do a maintenance check on my furnace as it wasn't running well. Ryan came out with another technician, diagnosed the issue and had my furnace running as good as new. Ryan was very knowledgeable and explained clearly what was required to fix the problem.

1743103219

DJ Carlson was prompt, knowledgeable, friendly and extremely helpful. Would recommend him and Gene's Refrigeration to anyone in need of their services. Thank you.

1743103015

DJ Carlson was HVAC service specialist and provided information necessary for repairs and future maintenance.Serviceman was professional and polite during inspection and service provided in my home. Thank you for your service .

1743089571

Professional. Came when I needed them. Jeffery did an awesome job!

1743087387

On time, Professional, and took care of the issue. Great job overall.

6222 Norwalk Road, Medina, OH 44256

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Ohio License Number 18110

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330-238-8441