Reviews

Click here to watch this Gene's video testimonial for heating repair in Medina!


“Josh B. performed the annual furnace inspection Nov. 7. He also installed a surge protector. Josh was efficient and professional. I was very satisfied with the work he did.”
- Carol J.

“My garbage disposal backed up unexpectantly and I called Gene's for service. This was the first time I contacted them and they were able to schedule a plumber to come to my house that afternoon! The technician was professional, friendly and identified the issue immediately. He provided the cost to repair and got the job done in a short amount of time! He also offered to check the hoses and hook-up for my main water connection, washer, checked the hot water heater and a bathroom faucet I asked about. He provided recommendations for ways they could help improve my water. Gene's is great and I'd recommend them to anyone needing fast, reliable service at a reasonable cost.”

- Liz O.

“This past Saturday morning our kitchen sink drain clogged. I tried in vain to get it cleared. I even used our 25foot drain snake. We called Gene's around 10:45am and they indicated a 1pm – 5pm window for the service. Chris from Gene's called an hour early and arrived 20mins later as he had said he would. A quick run down of the situation and what I had tried and he dove right in. About 1.5hours later and 5 attempts with the heavy duty drain snake the drain opened up. We still do not know what was down there but it got cleared up. I want to thank Gene's for prompt service on a weekend and the effort that Chris put into clearing this drain. I had family in from out of town and the clog could have put a wrench into our dinner plans. My wife and I have been customers of Gene's for quite a few years. This is yet another example of the superior service that we get from Gene's. Sincerest Thanks!”

- Steve L.

“Ryan Toledo serviced our HVAC system, Oct 7,2024. Found him to be very professional, knowledgeable, skilled, and easy to communicate with.
Highly recommend him.”

- RUSSELL M.

“Had a leak in the older rubber water line to my frig. Replacement required getting behind kitchen cupboards and threading a new line. Joey was essentially a contortionist to do this job. He was pleasant, professional and bore with me as I asked a lot of questions. I have used Gene's for years and have never had a bad experience.”

- Antoinette P.

“The young man (Paul) was polite and efficient. He contacted me regarding his arrival time with an adequate window. When he was not knowledgeable about a function he called an expert and both were very polite to each other and the expert was knowledgeable”

- Lynda N.

“Chris is awesome, efficient and knowledgeable and so happy to have got him today and will be referring Gene's because of him and is adding us to her list in all her associations.”

- Karen D.

“Brian did this project to our complete satisfaction.
Every phase of the work was done correctly.
His OJT Joe is a good catch, keep him

Thank You Bill Steingass”

- Bill S.

“Gene"s did a great job fixing our plumbing problem. They always do a great job and are very helpful. I would highly recommend them.”

- John S.

Need HVAC Service?

Contact the experts at Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical.

Call us at 330-238-8441!