Reviews
Click here to watch this Gene's video testimonial for heating repair in Medina!
“DJ Carlson is a never-give-up guy. He thought he had it nailed but still asked co-worker Josh, who specialized in our furnace model, to drop by and give it a look. Josh discovered something not obvious and was able to repair our heating system without replacing any parts. DJ was here just over two hours and Josh just short of one hour, but they only charged me for one man and one trip – an amazingly low $89.00. I've only been having "Gene's" service my heating, plumbing and electrical for the past 4-5 years (since I discovered them) and will only use "Gene's" in the future for these, plus the other services they offer.”
“Jeff was superb and very thorough. It was a pleasure to have him in my home. Thanks for the assistance.”
“We have always called Gene’s for our Geo-Thermal Units. We know we can count on them to help us get our units up and running. Their technicians are friendly, knowledgeable and kind. Thanks, Gene’s!!!
Shout out to a new technician – Tanner G. Nice job!!”
“From our first contact with Karen to DJ's 'thank you' on the way out the door, we were glad we dealt with Gene's. Their day was full but they made room for one more customer stop. A half hour of time to assess, troubleshoot and remedy the issue and our heat was back on just in time for the drop in overnight temperatures. Thanks, Gene’s. We're glad we called and will call you again, for sure.”
“We were extremely pleasesd with the service we received from DJ Carlson. He was very professional and very knowledgeable. We would definitely like to use him for any future services.”
“Ryan was great! Both guys were very efficient. Great job. Thanks. Doug Evans”
“Thanks again for helping us out with our commercial boiler issues!! Over the years your service has been the absolute best! Your service tech Tanner is experienced and and asset to your company!! AAA+++ service!!! Call Gene’s with confidence!! Thanks again!!”
“DJ came by and helped us find the underlying issue with our current system, which unfortunately did result in the need for a new HVAC system. He was very professional, was willing to accommodate a second visit and gave us a great deal on the new system. Very happy with the service.”